Director of Children's Outpatient Services

Salary: $91,000/year + $5,000 if licensed in FL

About the role

The Children's Outpatient (COP) Services Program provides outpatient therapy, behavioral health case management, and High-Fidelity Wraparound (HFW) services for children and families experiencing behavioral health conditions, trauma, grief and loss, anxiety, depression, abuse histories, substance use disorders, and other emotional or behavioral challenges. Services are delivered in both office and community-based settings and are designed to promote resilience, emotional well-being, healthy development, family stability, and improved quality of life through individualized, person-centered, trauma-informed care.

This is a professional leadership position responsible for the operational, administrative, and programmatic oversight of Children's Outpatient Services within the Outpatient Services Division. The Director of Children's Outpatient Services provides leadership to program supervisors and is accountable for ensuring high-quality service delivery, achievement of program outcomes, regulatory and contractual compliance, effective utilization of program resources, and alignment with the agency's strategic priorities. The Director develops and implements operational strategies that support organizational goals, monitors program performance, oversees the effective utilization of program resources and funding, and promotes continuous quality improvement across all Children's Outpatient programs. The Director collaborates with agency leadership and community partners to strengthen service delivery, improve organizational effectiveness, and ensure positive outcomes for the children and families served.

The Director is responsible for ensuring that all programs under their oversight achieve established annual client-facing, client care service expectations. The Director is expected to understand the annual client-facing, client care service requirements for each program and develop strategies to ensure those expectations are achieved. Meeting the minimum required weekly, monthly, and annual client-facing client care service expectations is an essential function of this position.

This position is primarily office-based with responsibilities requiring regular work in community settings. Directions for Living is an essential services provider. All Directions for Living Team Members must be willing and able to provide vital support and essential services to the people that we serve in the event of an emergency, pandemic, or other disaster situation. Essential Team Members may be required to work in the field or serve in an on-call capacity based on organizational and client needs.

Responsibilities

• Provide operational, administrative, and programmatic oversight of Children's Outpatient Services.
• Lead program supervisors to ensure high-quality service delivery and achievement of program outcomes.
• Ensure regulatory and contractual compliance.
• Develop and implement operational strategies supporting organizational goals.
• Monitor program performance and oversee effective utilization of program resources and funding.
• Promote continuous quality improvement across all Children's Outpatient programs.
• Collaborate with agency leadership and community partners to strengthen service delivery and improve organizational effectiveness.
• Ensure all programs achieve established annual client-facing, client care service expectations.

Requirements

• Master’s Degree in Social Work or related area of study from an accredited university.
• Five (5) years of supervisory experience.
• At least three (3) years of experience working with at-risk populations, including families experiencing substance misuse, domestic violence, mental health, and emotionally disturbed children.
• Florida licensure as a LMFT, LMHC, or LCSW preferred, not required.
• Must become certified as a Wraparound Facilitator in high fidelity Wraparound within 3 months of employment.
• Must become certified as a Wraparound Facilitator Supervisor/Coach within 3 months of employment.
• Preference given to individuals currently certified as a Wraparound Facilitator Supervisor/Coach in high fidelity Wraparound.
• Certified Addictions Professional (CAP) preferred.
• Willingness to work in community settings and provide essential services during emergencies, pandemics, or disasters.

For the safety of all clients and team members, weapons or firearms are not permitted in any of our facilities. If you carry a weapon, it must remain secured in your vehicle (ref: Fla. Stat. 790.251).

Benefits

• Medical, Dental, and Vision insurance.
• Life, Short Term, and Long-Term Disability insurance.
• 5 days of PTO.
• 16 Wellness Days and Holidays, including the week of Christmas off.