Director of Childcare & Family Services

Position Summary

The Director of Childcare & Family Services will oversee the quality, compliance, and growth of licensed childcare programs, ensuring alignment with organizational goals and state regulations. The Director of Childcare & Family Services will report directly to the CEO and work closely with leadership to enhance program quality, capacity, and sustainability.

Key Responsibilities

• Program Quality and Compliance

• Implement quality control systems, including regular audits (e.g., C-QUIP).
• Ensure compliance with all licensing requirements, including renewals, site visits, and revisions.
• Stay updated on regulations and guidance from the Department of Early Education and Care (EEC), providing actionable updates to the team.
• Develop assessment tools and standard operating procedures to establish and maintain baseline quality standards across sites.
• Collaborate with Billing and Contracts team members monthly or as needed.

• Family Engagement and Support

• Develop strategies to support families by providing information & access to community services beyond those provided by the YMCA.
• Help program site staff to build strength-based relationships with all families through meaningful engagement.
• Representing YMCA Southcoast at community meetings/networking events

• Staff Development

• Recommend training programs to build skills and capacity, as needed.
• Provide coaching and foster strong professional relationships with staff.

• Curriculum and Program Development

• Maintain and improve curriculum standards with an emphasis on quality and consistency across programs.
• Collaborate on expanding childcare offerings to address family needs.
• Audit programs regularly ensure adherence to organizational and licensing standards.

• Growth & Expansion

• Collaborate with association grant writer and Executive Directors as needed about opportunities to support program growth.
• Collaborate with marketing team for childcare needs (i.e., promotion, marketing materials, etc.)

• Licensing & Accountability

• Ensure timely completion of licensing renewals, extensions, and other regulatory requirements with Executive Directors.
• Conducted and oversaw site visits, ensuring all sites met and exceeded licensing standards.
• Create evaluation tools for ongoing program accountability and improvement.
• Collaborate with Association Office and Licensure to maintain transportation billing and contract services.

Qualifications

• Education:

• Bachelor's degree (required); Child Development or related field (preferred).

• Work Experience:

• Minimum of 2 years of experience in licensed childcare programs, including preschool settings.
• Proven experience in staff development and family engagement.
• Knowledge of licensing regulations and quality standards.

• Skills:

• Strong leadership and supervision skills.
• Excellent communication and collaboration abilities.

Physical Demands

The physical demands of this position are limited and, as such, reasonable accommodations may be made to enable individuals with physical disabilities to perform essential functions of this position.

Compensation

$55,000.00 - $60,000.00 per year