Director of Catering & Special Events - Fenway Park
Aramark Sports & Entertainment is seeking a Director of Catering & Special Events for Fenway Park in Boston, MA.
About the role
The Director of Catering & Special Events is responsible for planning and leading the entire catering operation across multiple units or in a large account. This role oversees the Catering team, catering orders, special events, and the budgets and financial goals of the department. This position is salaried, bonus-eligible, and contingent on achieving certain financial and performance goals. Relocation benefits are available.
Responsibilities
- Coordinate total catering operations, including booking events, supervising teams, developing and costing menus, pricing, hiring, and departmental administration.
- Oversee all aspects of preparation, service, and cleanup for multiple catering operations.
- Develop and implement catering solutions to meet customers’ needs.
- Develop and maintain effective client and customer rapport.
- Develop and implement an annual comprehensive marketing plan for catering, including collateral, sales strategies, and marketing budgets.
- Establish and implement service and presentation standards for all catering operations, ensuring compliance and consistency.
- Implement new services to support base business growth and client retention.
- Stay ahead of and advise clients, customers, and staff on current catering trends and products.
- Facilitate the delivery of prepared food built from banquet event orders.
- Participate in the sales process, negotiations of contracts, and assist clients in planning special events.
- Train and lead catering employees to ensure catering standards are followed.
- Set and deliver sales, food, and labor targets.
- Execute catering events of varied size and scope, including staffing and management.
- Handle accounting functions, including accurate reporting of all catering-related revenue, expenses, and receivables.
- Ensure compliance with all food, occupational, and environmental safety policies.
Requirements
- At least 5-7 years of catering/event experience.
- At least 3 years of experience in a management role.
- Previous experience in events and catering.
- Bachelor’s degree or equivalent experience.
- Strong communication skills.
- Available to work event-based hours.
- Complete Food Handlers and Alcohol Service Certifications as required.
This role may have physical demands including lifting, bending, pushing, pulling, and/or extended walking and standing. It may also require uniforms and/or usage of Personal Protective Equipment (PPE).
Pay
The salaried rate for this position is $90,000.00 to $125,000.00.
Benefits
- Comprehensive medical, dental, and vision coverage.
- Work/life resources.
- Retirement savings plans, including 401(k).
- Paid days off, including parental leave and disability coverage.
Benefits vary by location and are subject to legal requirements, employee eligibility, and where the employee lives and/or works.