Director of Capital Integrated Data Solutions

About the role

This vacancy is open only to current permanent City employees serving in the Certified IT Developer (Applications) civil service title or on leave from that title, or permanent City employees in or on leave from a comparable title. The Capital Division at NYC Parks manages the design, construction, and administration of capital projects to expand, improve, and revitalize public spaces. The Capital Integrated Data Solutions (IDS) unit, within the Capital Strategic Initiatives branch, oversees data, technology, applications, reporting, and record retention for the entire Capital Division and all past, present, and future projects. The IDS team is organized into five sub-units: Application Development; Unifier Development; Technical Support and CAD Support; Data Systems; and Document Services and Historic Archives.

Responsibilities

• Direct a technical and central support unit implementing strategy for programs, applications, infrastructure, and data systems that facilitate capital workflow, maintain data, track trends, and streamline the capital process.
• Work closely with division leadership to understand reporting and systems needs and make connections between existing data and future enhancements.
• Manage and allocate staff to meet the needs of the Capital Division.
• Lead Document Services and Historic Archives as the long-term repository of technical and analytical project documents, including digitization of historic materials, archival research support, quality control on current project documents, and 80%, 95%, and 100% document reviews that gate procurement and bidding.
• Own the division’s Oracle Primavera Unifier program—licensing, environment management, upgrade planning, and release governance—directing the Unifier Development team and, with the Deputy Director, designing, assuring quality, and deploying upgrades and new business processes.
• Together with the Deputy Director, oversee an Application Development team that builds and maintains custom applications supporting the Capital workflow.
• Ensure data systems infrastructure responds to the needs of project and user management.
• Own the Capital Division’s software portfolio, a 10+ platform enterprise software portfolio at 100% license compliance, including end-to-end procurement, cybersecurity review with OTI and NYC Cyber Command, and software governance and documentation standards adopted across the division.
• Direct cybersecurity and compliance review for all Capital Projects technology acquisitions in coordination with the ITT Cyber team, the Office of Technology and Innovation (OTI), and NYC Cyber Command, ensuring agency and Citywide security standards are met prior to procurement approval.
• Establish and maintain IT service management practices for the division—intake, incident, request, problem, and knowledge management in ServiceNow—aligned to ITIL, with published service levels and regular performance reporting.
• Direct Technical Support and CAD Support for the Capital software portfolio, covering deployment and imaging, endpoint management, standards, escalation, and end-user training.
• Oversee the network, telecommunications, and end-user computing infrastructure supporting the Olmsted Center campus and Capital field locations, in partnership with ITT Infrastructure and Support.
• Direct the Data Systems team as the first point of contact for capital system support, safeguarding data integrity in Unifier and in-house applications and resolving user issues within established service levels.
• Own capital reporting and analytics, including the monthly Mayor’s Management Report (MMR) submission, the public Capital Tracker, executive dashboards, and ad hoc reporting for the Commissioner’s Office, OMB, City Council, and division leadership.
• Lead the Capital Division’s GIS program in coordination with agency GIS: maintain accurate project location data in ESRI ArcGIS and deliver mapping and spatial analysis products for planning, design, and construction teams.
• Establish and enforce governance, documentation standards, operating procedures, data quality rules, and records retention practices for the unit, and serve as the division’s authority on data definitions, system-of-record designations, and reporting methodology.
• Plan and manage the unit’s operating and capital technology budget, including multi-year license and hardware refresh forecasting.
• Develop and maintain a multi-year technology roadmap for the unit, covering modernization of legacy applications, integration between Unifier, GIS, and in-house systems, and adoption of Microsoft 365, Power Platform, and analytics tooling where they deliver measurable benefit.
• Ensure continuity of operations for mission-critical capital systems, including business continuity and disaster recovery planning, environment refreshes, and incident response coordination.
• Recruit, supervise, evaluate, and develop staff across all five sub-units; manage timekeeping, hybrid schedules, and performance in accordance with agency policy and CityTime procedures; and build succession depth in critical technical roles.
• Serve as the Capital Division’s primary technology liaison to other Parks divisions, sister agencies, and external stakeholders; represent IDS in agency governance forums and prepare briefings and recommendations for executive leadership.
• Work location: Olmsted Center, Queens.

Minimum Qualifications

You must have current professional/vendor certifications and one of the following:

• A master’s degree in computer science or a related field from an accredited college or university AND 12 months of full-time specialized experience in computer applications development, including planning, design, configuration, installation, troubleshooting, integration, performance monitoring, maintenance, enhancement, and security management across the nine major task groups: Applications Development; Web Development, Design, and Maintenance; Business/Systems Analysis; Project Management Support; Application Design; GIS Structures, Spatial Analysis, and Mapping Principles; Testing; Technical Writing; and Version Control.
• A baccalaureate degree from an accredited college or university AND 24 months of full-time specialized experience as described above.
• A four-year high school diploma or its educational equivalent AND 24 months of full-time specialized experience as described above plus 48 months of information technology experience as described in the IT Task Inventory.
• A satisfactory combination of education and experience equivalent to the above, with education creditable at 30 semester credits = 12 months of experience (up to 48 months). If qualifying under options 2, 3, or 4, you must have at least a four-year high school diploma or its equivalent and at least 24 months of full-time specialized IT experience as described above.

Preferred Skills

• Advanced knowledge of Microsoft 365 (Word, Excel, PowerPoint, Teams, SharePoint, Lists, Planner), Capital internal applications, SQL, ESRI ArcGIS, AutoCAD and Civil 3D, Bluebeam Revu, Adobe Creative Cloud, Windows Server, and Windows 11.
• Fifteen or more years of progressive information technology experience, including at least five years supervising technical staff.
• Demonstrated experience managing an enterprise software portfolio, including licensing compliance, renewal cycles, utilization tracking, and reporting to executive leadership.
• Experience leading technology procurement in a City agency, including business case development, ACCO and Legal coordination, contract award and renewal, and vendor and consultant management.
• Experience coordinating cybersecurity and compliance reviews with ITT Cyber, OTI, and NYC Cyber Command.
• Working knowledge of IT service management and ITIL practices, with hands-on experience in ServiceNow (Incident, Request, Problem, and Knowledge).
• Hands-on background in LAN/WAN and telecommunications infrastructure, including network switch configuration, structured cabling, fiber connectivity, and Windows Server administration.
• Experience with endpoint management and deployment tooling such as PDQ Deploy and PDQ Inventory, Microsoft Intune, or equivalent.
• Experience administering or supporting Oracle Primavera Unifier and the Capital engineering and design software stack.
• Demonstrated experience producing executive and regulatory reporting, such as the Mayor’s Management Report (MMR), a public capital project tracker, or comparable performance reporting.
• Working knowledge of the NYC capital project lifecycle—scoping, design, procurement, registration, construction, and closeout—and of related systems such as FMS and PASSPort.
• Experience leading document management, digitization, and records retention programs.
• Excellent written and verbal communication skills, including the ability to translate technical concepts for non-technical executive audiences.
• Proven ability to lead, mentor, and retain a technically diverse team across multiple specialties.