Director of Business Program Management

As a strategic and detail-oriented Sales Operations Program Manager, you will lead the Rhythm of Business (ROB) for the Corporate segment at Microsoft. This role focuses on designing and executing the operational cadence that enables segment leadership to drive performance, make data-informed decisions, and stay aligned with corporate priorities.

Responsibilities

• Segment ROB Leadership: Evolve and lead the global SME&C Rhythm of Business (ROB) for the Corporate Segment to deliver transformative insights that elevate business performance, while guiding regional teams to translate strategy into local execution.
• Executive Readiness: Drive preparation for segment leadership reviews by coordinating inputs, synthesizing insights, and ensuring alignment with broader sales and corporate rhythms.
• Segment Planning & Forecasting: Partner with Sales, Finance, and Strategy teams to support territory planning, quota setting, and forecasting tailored to the segment's goals and structure.
• Performance Management: Develop and maintain dashboards and scorecards to track segment-specific KPIs, identify trends, and surface risks or opportunities.
• Program Governance: Ensure consistent execution of ROB processes within the segment; establish templates, timelines, and best practices that reflect segment nuances.
• Stakeholder Engagement: Act as the primary operations partner for segment leadership, facilitating collaboration across Sales, Marketing, Finance, and Product teams.
• Change Management & Communication: Lead communications and enablement efforts to drive adoption of ROB processes and tools within the segment.
• Continuous Improvement: Identify opportunities to streamline segment ROB activities, improve data quality, and enhance decision-making effectiveness.
• Embody Microsoft’s culture and values.

Qualifications

• Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience.
• Additional Or Preferred Qualifications:
  • Master's Degree in Business, Operations, Finance, or related field AND 12+ years experience in program management, process management, or process improvement OR
  • Bachelor's Degree in Business, Operations, Finance, or related field AND 15+ years experience in program management, process management, or process improvement OR equivalent experience.
• Proven success managing operational cadences and executive-level programs.
• Effective analytical skills and experience with sales performance metrics, forecasting, and business reviews.
• Proficiency in AI tooling and agentic workflows.
• Effective communication, stakeholder management, and executive presence.
• Experience managing ROB in a global or matrixed organization and/or experience in enterprise B2B sales environments preferred.
• Familiarity with sales methodologies and planning frameworks.
• PMP, Agile, or Six Sigma certification is a plus.

Pay

The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year. Certain roles may be eligible for benefits and other compensation.