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Jobs · Manufacturing

Director of Business Operations, Client Optimization

PHIL, Inc. · San Francisco, CA · 3 mo ago
RemoteRemoteManufacturing$190k–$220k/yrFull-time

Position Overview

Responsibilities

Qualifications

Preferred Qualifications

Benefits

Pay

Schedule

PHIL is seeking a well-rounded Analytics and Strategy Director to play a critical role in our growing Business Operations team. This role will focus on supporting strategic initiatives, enabling data-driven decision-making, and driving visibility into business performance.

Responsibilities

  • Leading key analyses to support company strategy and client decision-making

  • Translating business goals into data analytics and dashboard development

  • Building visualizations and reporting tools that communicate key business insights

  • Identifying and evaluating data-driven opportunities for operational and product improvements

  • Partnering with teams to forecast demand and understand business trends

  • Ensuring the quality and accessibility of data through cleansing, modeling, and maintenance

  • Driving adoption and self-service analytics across the organization

Qualifications

  • Bachelor’s degree in Business, Finance, Economics, Statistics, or a related field (or equivalent experience)

  • 5–10 years of experience in analytics, business strategy, FP&A, consulting, or startup operations

  • Excellent communication skills with the ability to turn data into actionable insights

  • Comfort with ambiguity and solving problems dynamically without well-worn paths

  • Ability to partner with cross-functional stakeholders and influence decisions

  • Proficiency in data visualization tools (e.g., Looker)

  • Strong analytical skills with high attention to detail

  • Understanding of financial statements (P&L), operational KPIs, and forecasting techniques

Preferred Qualifications

  • Healthcare or pharmaceuticals industry experience

  • Experience in fast-paced startup environments

  • Familiarity with SQL or similar data querying languages

  • MBA or other advanced degree

Benefits

  • Ground floor opportunity with one of the fastest-growing startups in health-tech

  • Fully remote working environment

  • Competitive compensation (commensurate with experience)

  • Full benefits (medical, dental, vision)

  • 401(k) contribution opportunity

Pay

$190K - $220K

Schedule

Remote working environment

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