Director of Building Services and Campus Operations

About the role

Job Description Facilities Services & Campus Operations has an outstanding opportunity for a Director of Building Services and Campus Operations to join their team. Reporting to the Assistant Vice Chancellor of Facilities Services is responsible for providing strategic and operational leadership for Custodial Services, Campus Grounds & Sustainability, and Mail & Warehouse Operations. This position ensures these essential services are delivered safely, efficiently, sustainably, and consistently to support a welcoming, well-maintained, and fully functioning campus environment. The role leads cross-functional operations, partnerships, and service improvements that directly impact the daily experience of students, faculty, staff, and the broader campus community. The Building and Grounds team consists of 38 employees across the Custodial, Grounds, Sustainability, and Mailing/Warehouse units. This position provides leadership and oversight to four managers who directly supervise these functional areas. Together, these teams are highly effective and diverse, sharing a common commitment to maintaining a clean, safe, and welcoming campus environment while delivering services in an efficient and customer-focused manner.

Responsibilities

• Strategic Planning and Service Programming (50%):
  • Establish programmatic goals, objectives, priorities, and schedules for Custodial Services, Campus Grounds & Sustainability, and Mail & Warehouse Operations.
  • Apply continuous improvement and waste-minimization practices to all operational processes.
  • Ensure compliance with applicable codes, rules, and regulations across all reporting service areas.
  • Develop and implement policies, procedures, and appropriate cost structures to provide consistent service delivery to all internal and external customers.
  • Consult with affected personnel, departments, and tenants regarding