Director of Benefits

Responsibilities

• Oversee and manage end-to-end administration of benefits programs including medical, dental, vision, life, disability, FSA/HSA, and 401(k)
• Partner with Total Rewards and Finance to align benefits strategy objectives (cost control, scalability, ROI) while maintaining competitive offerings
• Support plan design, renewals, and contribution strategies across a distributed, multi-state workforce
• Handle escalated employee benefits issues and provide guidance on complex cases
• Manage benefits budgeting, forecasting, and cost-control initiatives
• Analyze claims data and utilization trends to inform executive decision-making
• Identify efficiency opportunities through plan design and vendor optimization
• Lead benefits-related workstreams for acquisitions, including due diligence and integration
• Evaluate legacy benefit plans and manage transitions into DSO-sponsored programs
• Partner with HR, Legal, and Integration teams for smooth employee transitions
• Oversee high-volume onboarding and enrollment processes
• Ensure compliance with ERISA, ACA, COBRA, HIPAA, and multi-state regulations
• Manage Form 5500 filings, nondiscrimination testing, and audits
• Maintain plan documents, SPDs, and required notices
• Work with legal and external advisors during acquisitions and audits
• Oversee compliance and license tracking such as CPR, Hygiene and dentist licenses, vaccines, OIG, DEA, PALS, CDS, and malpractice
• Optimize UKG system for benefits administration
• Configure benefit plans, eligibility rules, and workflows
• Ensure integrations between UKG, carriers, and payroll
• Lead system testing and drive automation improvements
• Manage relationships with brokers, carriers, and TPAs
• Support RFP processes and vendor negotiations
• Monitor service levels and resolve escalated issues
• Lead annual open enrollment across a dispersed workforce
• Develop targeted, easy-to-understand communications
• Ensure system readiness and payroll accuracy
• Supervise and develop benefits team members
• Standardize processes across legacy and acquired practices
• Drive continuous improvement in efficiency and employee experience

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred)
• 10+ years of progressive experience in benefits administration or total rewards
• 3–5+ years of leadership or management experience
• Deep knowledge of employee benefits programs and regulatory requirements
• Strong analytical, financial, and negotiation skills
• Excellent communication and leadership abilities
• Relevant certifications preferred (e.g., CEBS, CBP, SHRM-CP/SCP)