Director of Behavioral Health

About the role

The Director of Behavioral Health reports to the Chief Medical Officer and oversees all on-site behavioral health services at Outer Cape Health Services (OCHS).

Responsibilities

• Assume responsibility for overseeing, evaluating, expanding, and enhancing behavioral health programs.
• Report regularly to senior leadership on behavioral health activities, performance, access, quality, compliance, and risks.
• Oversee day-to-day behavioral health operations across all clinical sites, including scheduling templates, access management, clinic flow, and coordination with site leadership and operations staff.
• Establish, implement, and maintain clinical standards of care, policies, and procedures for all behavioral health, integrated care, and recovery services, consistent with organizational goals, evidence-based practice, and regulatory bodies.
• Communicate organizational goals, priorities, and changes to behavioral health staff in a clear and timely manner.
• Ensure compliance with all applicable federal, state, and payer requirements related to behavioral health and recovery services.
• Provide assistance to the Manager of Recovery Services as needed for compliance with BSAS and SAMHSA standards, readiness for audits, and licensure processes.
• Oversee development and spread of clinician manuals, clinical protocols, workflows, and documentation standards across behavioral health services.
• Maintain familiarity with ethical and regulatory issues related to behavioral health and serve as a resource to staff, ensuring that any Behavioral Health Department services conducted at OCHS meets the highest standards of ethics and patient care.

Qualifications

• LICSW; Master’s degree or Doctorate in social work, psychology, or related behavioral health field.
• Current license with no past or present suspensions and/or probations.
• Experience leading behavioral health services in community health, integrated care, or primary care settings.
• Minimum of three (3) years of supervisory or leadership experience.
• Excellent interpersonal, communication, organizational, and problem-solving skills.
• Proficiency with EHR systems (Epic preferred) and standard office technology (e.g. Microsoft Teams, SharePoint).
• Ability to work effectively within a collaborative, interdisciplinary team environment.
• Demonstrated ability to work in a culturally diverse and inclusive environment.
• Ability to adhere to strict confidentiality standards.