Director of Association Sales

About Pyramid Global Hospitality

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About Our Property

The award-winning, 480-acre Saddlebrook Resort has made a name for itself as a premier meeting and vacation destination, as well as one of the nation’s preeminent athletic training facilities. Purposely planned as a car-free Walking Village, the resort setting allows guests to easily walk everywhere, surrounded by lagoons and cypress trees. Families and groups visiting our upscale hotel near Tampa, Florida, may choose from 495 rooms and suites with a total of 800 bedrooms, clustered around nine serene courtyards complete with gardens, stone benches, stone paver walkways, and native Florida landscaping. Exceptional restaurants and lounges, two golf courses, multiple tennis courts, and more complete our offerings.

Responsibilities

• Meet, greet, and entertain potential clients, providing information regarding the property to promote and increase sales.
• Generate requests for proposals and manage efforts to secure Association market group and event business.
• Negotiate contracts ensuring that all pertinent aspects of solicitation and closing are complete and documented.
• Supervise the overall set up and implementation of events and meetings, working closely with other departments to ensure that the guest specifications are met and their satisfaction is achieved.
• Represent the resort in targeted trade shows, maintaining high visibility and positive relations in relative association business organizations.
• Develop and execute Association Market sales strategy, planning, and sales performance reporting.
• Meet or exceed annual goals/targets of position.
• Travel to trade shows, events in market, and throughout the US as required.

Requirements

• Ability to effectively communicate with customers in a friendly and positive manner to solicit business and meet client needs.
• Occasional travel for client visits, sales calls, and events.
• Team player who loves to apply creativity and a good sense of humor to the sales process.
• Strong listening, speaking, and writing skills in English to ascertain information and respond to clients.
• Independent, high-energy, entrepreneurial sales professionals will excel.
• Knowledge of large resort hotel structure and how all departments interact is a plus.
• Experience with Amadeus/Delphi or similar space/rooms inventory systems is highly important.
• A minimum of 5 years of hotel sales experience is required.