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Jobs · Management · Massachusetts

Director of Advancement Operations and Analytics

Wentworth Institute of Technology · Boston, MA · 2 mo ago
Management$90k–$113k/yrFull-time

Position Summary

The Director of Advancement Operations & Analytics provides strategic leadership for the operational, technical, and analytical functions that support fundraising, constituent engagement, and stewardship within the University Advancement department and is responsible for advancing Wentworth’s fundraising strategy through analysis.

Key Responsibilities

  • Develop and execute a comprehensive advancement operations strategy, aligning systems, processes, and analytics with fundraising priorities and institutional goals.

  • Partner with the Assistant Vice President, Donor Relations and Advancement Operations and University Advancement leaders to evaluate performance trends and advise on resource allocation, pipeline development, and campaign planning.

  • Lead continuous improvement initiatives to enhance operational efficiency and data-driven decision-making.

  • Provide strategic insight into campaign pacing, pipeline health, donor trends, and segmentation to support University Advancement leadership in setting priorities, allocating resources, and evaluating fundraising effectiveness.

  • Direct the design of dashboards, predictive models, KPIs, and performance reports that inform fundraising strategy, portfolio management, and donor engagement.

  • Oversee prospect research and prospect management programs, ensuring robust discovery, qualification, and portfolio optimization.

  • Evaluate fundraising metrics and donor trends to forecast revenue and campaign progress.

  • Oversee the administration, optimization, and governance of the advancement CRM (e.g., Slate).

  • Ensure high standards of data quality, security, privacy, and regulatory compliance.

  • Lead data architecture and integration strategies across advancement systems (events, email platforms, digital engagement, volunteer portals, etc.).

  • Ensure that technical solutions align with fundraising reporting requirements, analytic needs, and long-term data integrity.

  • Provide oversight for accurate, timely gift processing, pledge management, and donor receipts.

  • Ensure compliance with CASE standards, IRS requirements, and institutional policies.

  • Develop operational policies and documentation to ensure consistency and transparency.

  • Mentor teams across analytics, reporting, operations, gift administration, and prospect research.

  • Establish performance goals, professional development opportunities, and a culture of collaboration and service.

  • Manage vendor relationships and technology budgets related to advancement operations and systems.

Minimum Qualifications

  • Bachelor’s degree in business, analytics, information systems, nonprofit management, or a related field.
  • 7–10+ years of experience in advancement operations, fundraising analytics, data strategy, or business intelligence within a nonprofit fundraising environment.
  • Demonstrated leadership in managing or guiding a team or function, including responsibility for prioritization, cross-functional collaboration, and mentoring teams.
  • Proficiency with advanced CRMs and data tools (e.g., Raiser’s Edge NXT, Salesforce, Blackbaud CRM, Slate, Tableau, Power BI, SQL, Python, R).
  • Strong understanding of fundraising metrics, pipeline management, and campaign reporting.

Preferred Qualifications

  • Master’s degree or professional certification (CFRE, CASE training, data analytics certification).
  • Experience in higher education or another complex mission-driven organization is strongly preferred.
  • Experience in a complex university advancement environment.
  • Familiarity with predictive modeling, machine learning, or advanced data visualization.
  • Project management experience.

Key Competencies

  • Strategic and analytical thinking.
  • Data literacy and technical acumen.
  • Effective communication and presentation skills.
  • Ability to collaborate across diverse teams.
  • Change management experience.
  • Commitment to confidentiality and ethical standards.

Supervisory Responsibilities

  • Titles / Roles Supervised: Gift Processing/Data Coordinator, Operations Coordinator, Prospect Research Specialist, Report Writer/Business Analyst.

Position Details

  • The job grade for this position is Grade 9.

  • The expected salary for this position is between $90,000 - $113,000 which reflects what we reasonably expect to pay for this role.

  • At this time, the university is unable to sponsor applicants for H-1B visas.

  • This position is a fulltime benefits eligible with a 37.5 work schedule.

  • This position is eligible for a hybrid work schedule.

Compensation And Benefits

Comprehensive benefits package offered to support the best experience for our employees.

Inclusive Excellence at Wentworth

Wentworth Institute of Technology is committed to fostering a diverse and culturally competent institution where each member has the opportunity and support to reach their full potential and make contributions to our campus community and beyond.

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