Director - Nursing Patient Care - F/T Days
About the role
Reporting directly to the Chief Nursing Officer, this position is accountable for implementing the strategic plan for care delivery systems across the Medical Center/Patient Care Facility (Medical Center), which is fully aligned to the HMH Nursing strategic plan. The Nursing Director for Patient Care assesses, plans, implements, monitors, and evaluates nursing practice and the nursing care delivery system with direct supervision of front-line leaders and staff team members. This person is responsible for executing and advancing the scope of practice, professional standards and care delivery systems as they directly relate to patient care, patient satisfaction and quality and safety outcomes for the Medical Center.
Responsibilities
- Provides administrative oversight for assigned patient care units and departments; works with departmental managers to ensure excellent clinical, service, financial, quality, and growth outcomes aligned with the HMH nursing strategic plan.
- Promotes compliance with quality and safety initiatives and fosters effective collaborative relationships between units/departments throughout the HMH network.
- Participates in the implementation of the Medical Center's and the network's HMH Nursing strategic plans, performance improvement program, Human Resources program, and annual operating budget, plans, goals and objectives.
- Demonstrates a clear vision that supports HMH's vision, mission and shared values; maintains a big picture view, foresees challenges and opportunities; generates breakthrough ideas through innovation.
- Plans, organizes, and provides administrative oversight of assigned patient care units and/or departments.
- Ensures attainment of clinical, service, financial, quality, and growth parameters for assigned patient care units/departments.
- Monitors nursing standards of practice, policies, procedures, protocols and guidelines to ensure compliance with internal and external regulatory agencies.
- Develops and implements short and long-term goals for all areas assigned in alignment with the Medical Center's and HMH Nursing strategic plans.
- Prioritizes organizational goals and incorporates them into standard work, including leading and/or participating in organizational-level committee work with clear performance improvement goals consistent with the mission, vision and philosophy of nursing and the organization.
- Supports the Magnet Program Director and Magnet program by ensuring support of a shared governance model, collection of data, writing of exemplars and coordination of the document as requested.
- Creates a culture of true accountability which leads to ownership for driving action and delivering results; inspires a passion for clinical and service excellence.
- Supports and interprets policies, procedures, philosophy and objectives of the hospital; creates a collaborative culture through teamwork that enables HMH to accomplish its mission, vision and strategic priorities.
- Maintains consistent rounding for visibility in area of responsibility to inspire respect, build trust and facilitate communication to peers and subordinates.
- Demonstrates confidence in self and others and motivates others to perform well; approaches others in a tactful manner and treats others with respect and consideration.
- Uses problem-solving and conflict resolution skills to foster effective work relationships with team members; collaborates effectively with other disciplines as appropriate.
- Follows through on commitments; accepts responsibility for personal actions; adapts to change.
- Demonstrates an unwavering commitment to creating the Best Team by seeking high caliber talent; sets high standards to identify, recruit, select and retain talent to meet the growing demands of the industry.
- Provides leadership support and resources to ensure a talent pipeline for succession planning and ensures professional development opportunities for team members; pursues professional growth and participates in a professional organization.
- Provides thorough employee understanding to maximize productivity and minimize turnover; ensures compliance with development and implementation of staff satisfaction, retention, and recognition processes.
- Addresses organizational issues resulting from a variety of organizational changes by taking initiative to remove barriers and/or obstacles, setting stretch goals that result in continuous improvement, managing complexity and paradigm shifts caused by external healthcare industry changes and demonstrating compassion for others experiencing difficulty dealing effectively with change.
- Oversees compliance with established standards and regulatory requirements; acts as project lead for strategic/quality initiatives and mentors leaders as project leads with formal mentoring plans.
- Participates in development, implementation, and achievement of evidence-based practice standards.
- Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices.
- Establishes detailed workforce management plan to address ongoing staffing needs, including adherence to productivity standards; coaches leaders in providing cost-effective nursing service.
- Supports High Reliability Organization (HRO) environment with a focus on patient and employee safety; participates in review of ONELink/safety events and partners with Patient Safety Officer on any follow-up activities.
- Reviews current scheduling policies and adjusts to utilization needs in collaboration with managers.
- Ensures all nursing research activities are directed through the Research Council and, when appropriate, through the IRB.
- Contributes to process improvement projects in support of patient care; provides project management support to the nursing division.
- Acts as a liaison for the unit(s) and provides physicians, families, and ancillary departments with direction and/or assistance as needed; responds to patients and families as necessary.
- Acts as a patient advocate and maintains privacy and confidentiality of all appropriate information; maintains confidentiality of all materials handled within the Network as well as the proper release of information.
- Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements.
Qualifications
- Bachelor's (BA/BS/BSN) and Master's (MA/MS/MSN/MBA/MPA/MHA) or Bachelor's (BA/BS/BSN) and Doctor of Nursing Practice (DNP) degree required; one degree must be in nursing.
- At least 5 years of progressive leadership in related fields required.
- Excellent financial management, delegation, and organizational skills.
- Ability to communicate effectively, both orally and in writing, and to react quickly and calmly in emergency situations.
- Ability to deal tactfully with colleagues, personnel, residents, family members, visitors, and the general public; understanding of people and a sense of accountability, fairness, and consistency.
- Established analytical, problem-solving and decision-making skills.
- Established coaching skills that inspire team members, leaders, and physicians to execute and comply with network strategies.
- Capacity to collaborate with diverse populations of team members and physicians to gain consensus and achieve results.
- Proven writing, public speaking and presentation skills.
Preferred Qualifications
- PhD or DNP.
- Experience in labor relations.
- 5 years of clinical experience preferred.
- Proven competence in Microsoft Office Programs (Word, PowerPoint, Excel) or Google Productivity Suite (Docs, Sheets, Slides).
Licenses and Certifications
- NJ State Professional Registered Nurse License.
- National nursing administration certification (must attain within 1st year of employment).
Pay
Minimum rate of $174,491.20 annually. HMH is committed to pay equity and transparency; the posted rate is a good faith estimate of the minimum base pay in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of the market-competitive total rewards package. Compensation is benchmarked against market data and may vary based on experience, education, skills, geographic location, internal equity, budget and grant funding, and may include performance-based incentives.