Director, Music Licensing Operations

How You’ll Make An Impact

Serve as a thought partner and strategic advisor to Music Licensing leadership on licensing operations, developing solutions to critical issues and broad design matters affecting current and future licensing capabilities.

Build and maintain formal networks with key decision-makers across the company (and, where relevant, externally) to align priorities and drive outcomes.

Anticipate internal/external business challenges (including partner, platform, or regulatory shifts) and recommend process/product/service improvements to protect and scale licensing operations.

Define success metrics and report progress for major initiatives (cycle time, compliance/audit readiness, metadata quality, automation coverage, partner onboarding time).

Lead high-visibility programs from strategy through implementation (roadmaps, governance, milestones, risk management, change adoption) and ensure action items are executed on behalf of Music Licensing Team leadership.

Identify inefficiencies of legacy systems through a comprehensive review process.

Recommend and procure third-party tools that can address inefficiency issues and offer additional benefits across differing aspects of the music team and potentially company-wide.

Develop and implement a robust process documentation strategy to capture and record all critical business processes and workflows.

Periodically review and manage updates to existing process documentation to ensure accuracy and relevance.

Operate at a tactical, strategic, and operational level, handling the oversight of projects that do not neatly fit within the organizational chart.

Build and run cadence for team meetings.

Proactively follow up on projects and with the team members if goals are not being achieved to determine why objectives are not being met. Provide actionable recommendations where needed.

Develop policies to promote a positive department culture.

Assist with the ongoing enhancements of our content management systems with an emphasis on documentation, data integrity and automation.

Collaborate with Label and Artist Relations, Programming, and Marketing to help facilitate music initiatives and promotions.

What You’ll Do

• Serve as a thought partner and strategic advisor to Music Licensing leadership on licensing operations, developing solutions to critical issues and broad design matters affecting current and future licensing capabilities.
• Build and maintain formal networks with key decision-makers across the company (and, where relevant, externally) to align priorities and drive outcomes.
• Anticipate internal/external business challenges (including partner, platform, or regulatory shifts) and recommend process/product/service improvements to protect and scale licensing operations.
• Define success metrics and report progress for major initiatives (cycle time, compliance/audit readiness, metadata quality, automation coverage, partner onboarding time).
• Lead high-visibility programs from strategy through implementation (roadmaps, governance, milestones, risk management, change adoption) and ensure action items are executed on behalf of Music Licensing Team leadership.
• Identify inefficiencies of legacy systems through a comprehensive review process.
• Recommend and procure third-party tools that can address inefficiency issues and offer additional benefits across differing aspects of the music team and potentially company-wide.
• Develop and implement a robust process documentation strategy to capture and record all critical business processes and workflows.
• Periodically review and manage updates to existing process documentation to ensure accuracy and relevance.
• Operate at a tactical, strategic, and operational level, handling the oversight of projects that do not neatly fit within the organizational chart.
• Build and run cadence for team meetings.
• Proactively follow up on projects and with the team members if goals are not being achieved to determine why objectives are not being met. Provide actionable recommendations where needed.
• Develop policies to promote a positive department culture.
• Assist with the ongoing enhancements of our content management systems with an emphasis on documentation, data integrity and automation.
• Collaborate with Label and Artist Relations, Programming, and Marketing to help facilitate music initiatives and promotions.