Director - Mobile Crisis Response Team

About the role

The Director - Mobile Crisis Response (MCR) Team oversees SpectraCare's Mobile Crisis Response Team. The MCR Team responds to mental health and related crises in the community.

Responsibilities

• Oversees clinicians in assessing the needs of individuals experiencing a behavioral health crisis.
• Oversee the team in responding where the person is (home, community) and not restrict services to select locations within the county or particular days/times.
• Oversee the team in helping individuals experiencing a crisis event to experience relief quickly and to resolve the crisis situation when possible.
• Ensures the team provides appropriate care/support through diversion of emergency department use and hospitalization and law enforcement response.
• Connects individuals to facility-based care as needed through warm hand-offs and coordinating transportation when and only if situations warrant transition to other locations.
• Manages the team in scheduling intake and outpatient appointments for individuals in crisis 24 hours a day 7 days a week to facilitate rapid access to outpatient service and continuity of care.
• Manages and monitors performance such as call volume, number served, response time, and time to crisis resolution/warm handoff as well as the number of crises resolved in the community.
• Safeguards the MCR team is available 24 hours a day, 7 days a week, and 365 days a year.

Requirements

• A Master's Degree in Psychology, Counseling, Social Work, or related field is required.
• Completion of a clinical practicum.
• Two years Post Master experience in a mental health setting required.
• Two to three years supervisor experience required.
• LPC, LICSW licensure is preferred.
• Must be willing to submit to a pre-employment background check and drug screen.
• Must have a good MVR.

Benefits

• Blue Cross Blue Shield of Alabama Health and Dental Insurance.
• Alabama State Retirement.
• Paid Time Off - Annual, Sick, Personal and Comp.
• OnShift Wallet through Payactiv.
• PTO Buyback Program.
• Company paid life insurance.
• AD&D and dependent life insurance.
• 10 Paid Holidays.

Schedule

Monday - Friday 8am - 5pm with after hour on call responsibilities, including weekends and/or holidays.