Director, Mission Engineering Group

Role

You will lead Ethyca's Mission Engineering Group (MEG) — our embedded delivery team combining legal-grade precision with deep technical integration. Reporting to the CEO and working closely with product and engineering, you'll own the full mission lifecycle: from presales through the first 90-day deployment sprint, and through the ongoing continuity program (MEG-C) that ensures customers keep unlocking value as their data systems evolve.

Responsibilities

• Lead and scale MEG across both functions — Embedded Delivery and MEG-C — with clear KPIs for deployment velocity, customer health, and expansion.
• Engineer the shortest path from deployment to provable value: own the 90-day mission model and ensure every engagement delivers measurable outcomes within that window.
• Develop and implement standardized playbooks, processes, and handoff protocols — from initial engagement through MEG-C continuity — to improve repeatability and reduce time-to-value across all enterprise engagements.
• Own executive-level relationships with client stakeholders, including C-suite sponsors, aligning technical delivery to business value at every stage.
• Serve as the senior escalation point and strategic partner across ~12 ongoing complex deployments; ensure issues are resolved with urgency and care.
• Act as a consultative solution partner during pre-sales and implementation phases, helping clients understand how Ethyca can address their privacy, governance, and compliance needs.
• Collaborate cross-functionally with Sales, Product, Legal, and Engineering to surface client feedback and drive roadmap alignment.
• Hire selectively and intentionally as the team scales, maintaining a high-performance bar across both delivery tracks.

What Success Looks Like (First 6–12 Months)

• 90%+ of new clients achieve a defined value milestone within the first 90 days
• Embedded Delivery to MEG-C handoff is seamless: documented, repeatable, and adopted across all accounts
• 15% growth in client expansion revenue driven by MEG-C continuity
• Executive sponsor relationships established at top 5 clients
• Reduced deployment cycle time by 30%

Requirements

• 10+ years of experience in client delivery, forward deployment, technical program management, or solution consulting, with significant leadership responsibilities.
• Proven success leading complex, global enterprise deployments in a fast-paced software or data infrastructure environment (e.g., privacy, security, cloud, AI, or data governance).
• Experience building operational systems — playbooks, handoff protocols, KPIs — that enable scaling client delivery teams.
• Demonstrated ability to manage high-performing cross-functional teams, ideally in startup or high-growth environments.
• Executive presence: able to confidently navigate enterprise client conversations, including at the C-suite level.
• Excellent project and stakeholder management skills with a bias for structured execution and clarity.
• Working knowledge of data privacy laws (e.g., GDPR, CCPA), data infrastructure, or AI governance is a plus.
• Bonus: Experience at companies with structured deployment models (e.g., Palantir, Stripe, Snowflake, Databricks, or similar).

Why Ethyca?

• Impact: Work on high-stakes projects that directly shape industries and solve critical global problems.
• Growth: Collaborate with some of the brightest minds in the industry and continue to grow your skills in a fast-paced, dynamic environment.
• Ownership: Drive significant outcomes across sales and post-sales engagements while leading teams to success.

Benefits

• Competitive cash and equity compensation
• 100% medical and dental insurance coverage for you and your dependent(s)
• Remote-friendly office hours and vacation policy
• Sponsored company lunches and events
• Parental leave and 401K plan

Life at Ethyca

• We want every Ethycan to achieve their best outcomes. That's why we celebrate individuals' strengths, skills, and interests — from your first interview to your long-term growth — rather than rely on traditional career ladders.
• Ethyca is a distributed team with headquarters in NYC and remote workers across the US. In keeping with Ethyca's values and culture, we believe employees "share the work" as one team, and in-person work affords the opportunity for more creative outcomes.
• We encourage our MEG team to work from our offices to foster excellence in innovation and outcomes for our clients.
• Preference will be given to candidates able to come into our midtown Manhattan office at least 2 days a week.

About the Role

We are a Data Privacy and AI Governance company building a missing piece of the internet's infrastructure: the operating system for governance that empowers users and businesses to manage data respectfully. Every day, Ethycans tackle one of the world's most challenging problems — how to make data and AI-driven technology safer for humanity — and think about the future of human rights as society increasingly moves online.