Director Member Services (Branch Manager)

Qualifications

• Minimum of 5 years of related management/supervisory experience and an associate’s degree
• Obtain and / or maintain Notary Commission
• Obtain and / or maintain Signature Guarantee
• Effective written and verbal communication skills for interacting with the public, staff, and other departments
• Strong interpersonal and supervisory skills with the ability to motivate and coach staff
• Able to sell and cross-sell credit union products and services effectively
• Flexible working hours and availability to work in different branches as needed
• Saturday hours required
• Preferred: At least five to seven years of previous financial institution experience and a bachelor’s degree
• Related experience in a financial institution, preferably in a credit union

Compensation

Salary Range per hour, depending on experience and qualifications: $63,900 - $95,900

Benefits

• MEDICAL, DENTAL, AND VISION COVERAGE: Plans are available for both employees and their families to ensure comprehensive health coverage.
• 401(k) PLAN WITH EMPLOYER MATCH: Secure your financial future with our competitive 401(k) plan, including an employer match to help you save more for retirement.
• COMPANY-PAID INSURANCE: We provide company-paid short-term disability, long-term disability, and life insurance to give you peace of mind.
• TUITION ASSISTANCE: Continue your education and professional development with our tuition assistance program.
• EMPLOYEE ASSISTANCE PROGRAM (EAP): Access confidential support for personal and professional challenges through our EAP.
• PARKING DISCOUNTS: Enjoy discounted parking to make commuting easier.
• LONG-TERM CARE INSURANCE: Prepare for the future with long-term care coverage options.
• TIME OFF: Take advantage of annual, sick leave, sick and safe leave to recharge and maintain a healthy work-life balance.

Physical Demands

While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear. The employee is occasionally required to stand, walk, reach with hands and arms and stoop or kneel. Must regularly lift and/or move files and equipment up to 15 pounds and occasionally lift/move up to 25 pound objects. Specific vision characteristics required by this position include close vision, adjust focus, and view a computer screen for extended periods of time.

Reasonable Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EEO Statement

MECU of Baltimore, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.