Director, Medical Science Liaisons
Cytovale · South San Francisco, CA · 3 mo ago
RemoteRemoteEducationFull-time
About the role
We are seeking an exceptional leader to develop our commercial-facing Medical Science Liaison team as we expand and accelerate clinical practice transformation in IntelliSep customer accounts. Reporting to the Executive Director of Medical & Scientific Affairs, the MSL Director works closely with the internal and external stakeholders to build and execute a coordinated scientific and commercial partnership strategy that enhances account development, increases clinical utilization, and drives successful and effective adoption of IntelliSep clinical workflows.
Primary Responsibilities
- Partner with commercial field leadership (AVPs and DBDs) to support pre- and post-sale activities, ensuring the MSL team assists with the clinical close of the sale and contributes directly to territory and regional performance goals.
- Provide medical and scientific expertise that strengthens account development, accelerates clinical adoption, and supports successful onboarding and expansion within customer sites.
- Recruit, hire, train, and lead a high-performing field team of Medical Science Liaisons (MSLs).
- Coach and develop MSLs to effectively communicate clinical value, influence clinical decision-making, and support commercial objectives in partnership with Sales and Marketing.
- Ensure the MSL team maintains high levels of clinical expertise and consistently delivers credible, compliant scientific engagement.
- Deliver and support formal presentations and educational programs (e.g., Grand Rounds, ASP meetings, roundtables) using peer-reviewed publications, clinical evidence, case studies, and approved materials.
- Aid institutions in developing and implementing best practices, protocols, and workflows to maximize the clinical utility of IntelliSep.
- Build and maintain strong relationships with clinicians, clinical champions, and future key opinion leaders (KOLs) to support clinical adoption and long-term success.
- Identify, support, and elevate centers of excellence that can serve as benchmarks for other customer sites.
- Support alignment and communication between Medical and Commercial teams to support seamless customer experience and consistent field execution.
- Collaborate with Commercial, Marketing, Medical Affairs, and Regulatory teams to relay clinical insights that inform marketing programs, sales initiatives, product development, and corporate strategy.
- Foster relationships with advisors, consultants, investigators, expert speakers, and strategic partners to enrich field education and support broader organizational objectives.
- Review promotional, educational, and marketing materials to ensure scientific and medical accuracy.
- Maintain deep and current expertise in sepsis, diagnostics, and clinical applications of IntelliSep through participation in internal meetings, committees, and ongoing medical education.
- Work closely with Medical Affairs, Marketing, and Sales Enablement to ensure the field team remains up to date on the latest clinical evidence and relevant data.
- Contribute to clinical evidence generation strategies by providing field observations, customer feedback, and insights into emerging clinical needs.
- Represent Cytovale with the utmost scientific and medical integrity, sharing the Company's perspective on sepsis with factual accuracy and balanced perspective.
- Engage and operate with superior ethics according to company policies and appropriate guidelines (e.g., regulatory, legal, AdvaMed, etc.).
Minimum Qualifications
- Travel as required to visit customers, attend events, conduct training, etc.
- Minimum Bachelor’s degree and preferably an RN/NP/PA/PharmD. Other advanced degrees within the healthcare professions will also be considered.
- Advanced clinical degree (e.g. PharmD, NP, PA-C) and 5+ years experience managing a team is preferred.
- Minimum 15+ years of combined clinical experience in patient-facing settings such as hospital, urgent care, emergency room AND MSL experience within the biotechnology, pharmaceutical, diagnostic/medical device industries - diagnostic/medical device industry experience preferred.
- Experience working in industry supporting sales teams with complex diagnostic sales is highly desirable.
- Proven track record of effective scientific communication with diverse audiences.
- Experience providing education, training, and collaborating with multidisciplinary clinical teams.
- Experience with implementation or clinical practice transformation strongly preferred.
- Ability to digest and interpret clinical data and medical literature.
- Familiarity with medical device regulations and compliant interactions with HCPs.
- Strong personal integrity, professional demeanor, and excellent interpersonal skills.
- Strong verbal and written communication; public speaking skills.
- A proven ability to manage multiple projects across multiple clients and stakeholders.
- Detail-oriented and self-motivated, with the ability to work independently and as part of a team in a fast-paced and dynamic environment.
- An analytical thinker with excellent problem-solving skills and adaptability to changing priorities.
- Excellent planning, organization, and time management skills.
- Proficient in the use of Microsoft Office packages, Google Suite, Salesforce and meeting platforms such as Zoom, Teams, etc.