Director, Manufacturing Engineering

About the role

L3Harris is seeking a highly motivated Business Process and Systems Team Leader to lead a team responsible for the support, optimization, and continuous improvement of business processes and systems within our SAP environment. This role will serve as a key liaison between business stakeholders, IT, and functional teams to ensure SAP solutions effectively support operational objectives, drive process efficiency, and enable scalable business performance.

Responsibilities

• Lead and develop a team responsible for business process support and system administration within SAP environments.
• Partner with business stakeholders to understand operational needs and translate them into scalable SAP process and system solutions.
• Drive continuous improvement of end-to-end business processes, with emphasis on efficiency, standardization, compliance, and user experience.
• Oversee day-to-day support for SAP modules, related business systems, and integrated applications.
• Manage prioritization, troubleshooting, and resolution of system/process issues in coordination with IT, SAP functional analysts, developers, and third-party support teams.
• Lead requirements gathering, process mapping, gap analysis, testing, training, and deployment of SAP enhancements and projects.
• Ensure business processes and system configurations align with company policies, internal controls, and regulatory requirements.
• Support SAP upgrades, migrations, integrations, and transformation initiatives.
• Develop and maintain process documentation, system procedures, training materials, and governance standards.
• Establish and monitor KPIs and service metrics related to business process effectiveness, system performance, and support responsiveness.
• Foster strong collaboration across operations, finance, supply chain, manufacturing, procurement, quality, and IT teams as applicable.
• Serve as a change leader by promoting adoption of new tools, workflows, and best practices across the organization.

Qualifications

• Bachelor’s degree in engineering or related technical field and minimum of 15 years of prior related experience.
• Graduate Degree with a minimum of 13 years of prior related experience.
• In lieu of a degree, minimum of 19 years of prior related experience.
• Strong understanding of business process design, process improvement, and system support methodologies.
• Hands-on experience with multiple SAP functional areas such as PS, PTM, PMMO, QM, etc.
• Experience working with cross-functional teams to define requirements and implement system enhancements.
• Strong analytical, problem-solving, and root cause analysis skills.
• Excellent verbal and written communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders.
• Experience with process documentation, training, testing, and change management.
• Ability to travel up to 50%.

Preferred Additional Skills

• Experience leading support in complex, multi-site SAP environments.
• SAP S/4HANA experience.
• Experience with integrated enterprise systems, reporting tools, and workflow platforms.
• Knowledge of IT service management, governance, and support models.
• Familiarity with project management methodologies such as Agile, Scrum, or Waterfall.
• Experience in manufacturing, aerospace, defense, or other highly regulated industries.

Pay

In compliance with pay transparency requirements, the salary range for this role is $167,000–$310,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location.

Benefits

• Health and disability insurance
• 401(k) match
• Flexible spending accounts
• Employee Assistance Program (EAP)
• Education assistance
• Parental leave
• Paid time off
• Company-paid holidays