Director, Logistics & Fleet

About the Role

Under the direction of the Vice President, Procurement Services, the Director, Logistics and Fleet is responsible for building and executing the strategy for the logistics and fleet footprint and capabilities in partnership with executive leadership, business units, and vendors. This role focuses on understanding needs and challenges to execute successful strategic plans while ensuring best-in-class tactical execution. The Director leads and develops the logistics and fleet teams to deliver unparalleled service to internal and external customers.

Responsibilities

• Collaborates with leadership to develop and define logistics and fleet strategies and creates functional strategies and specific objectives to improve operational performance.
• Conducts a thorough analysis of existing fleet operations (cars, shuttles, trucks, and specialized vehicles, including internal maintenance shop operations) and ensures compliance with internal controls and governmental regulations for all programs, drivers, inspections, and vehicles.
• Develops policies and procedures to support functional infrastructure that enhances the department’s goals of day-to-day delivery of logistics and fleet operations.
• Analyzes and identifies opportunities to continually improve logistics and fleet solutions, focusing on operational efficiencies, technology, and customer-focused solutions.
• Collaborates with external suppliers, procurement, and other internal teams to ensure business needs are met and identifies opportunities for efficiency and effectiveness.
• Develops and manages logistics and fleet key performance indicators, benchmarks, and executive reporting, including inventory, capacity, and turnover.
• Drives a culture of safety, maintains a safe and healthy work environment by establishing, following, and enforcing standards and procedures, and complying with legal regulations.
• Establishes long-term and short-term product handling protocols and storage requirements.
• Implements and manages reuse, recycle, liquidation, and disposal programs.
• Analyzes logistics and fleet market trends, data, and internal source material to mitigate impact to operational workflows.
• Identifies upcoming issues and communicates them to leadership and potentially impacted teams or stakeholders in a timely manner.
• Performs other duties as assigned to support the efficient operation of the department.

Supervisory Responsibilities

• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws, including interviewing, hiring, and training employees.
• Plans, assigns, reviews, and directs work; evaluates and appraises performance; rewards and disciplines employees; addresses complaints and resolves problems.
• Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles.

Requirements

• Bachelor’s degree in Logistics, Distribution Management, Operations Management, or a related discipline required.
• Minimum of ten (10) years of progressive experience managing logistics and/or distribution teams in a high-volume warehousing environment.
• Minimum of seven (7) years of supervisory/management experience.
• Experience leading supply chain, logistics, or fleet across a multi-site network.
• Experience managing and mentoring at all levels, including people-managers, exempt professionals, and hourly staff.
• Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements.

Skills

• Six Sigma, continuous improvement, and/or lean initiatives experience desired.
• Demonstrated impact and influence with both cross-functional and senior leadership.
• Experience with and knowledge of logistics best-in-class practices and industry benchmarks.
• Excellent written and verbal communication skills with the ability to articulate information clearly and relevantly to the intended audience.
• Strong collaboration skills, both with peers, internal stakeholders, and external partners.
• Customer-centric and focused on customer success.
• Composure, relevance, and effectiveness in the presence of subordinates, peers, and C-level leadership.
• Demonstrated analytical, organizational, strategic, and planning skills.
• Exceptional interpersonal skills with the ability to work effectively as part of a team in a highly matrixed organization.
• Ability to create and sustain a culture of accountability.

Licenses, Certifications, and Registrations

• At the discretion of the San Manuel Tribal Gaming Commission, may be required to obtain and maintain a gaming license.
• Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or patron vehicles. A valid driver’s license with an acceptable driving record as determined by the insurance carrier is required.

Physical Requirements / Working Conditions

• Primary work environment is in a climate-controlled office setting.
• Work requires travel to attend meetings, trade shows, and conferences.
• May be required to work evening, weekend, and holiday shifts.
• Must be able to work in a fast-paced, high-demand environment.
• Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, and/or move up to 40 pounds occasionally.
• Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Physical activities include balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.
• Hearing sufficient to hear conversational levels in person, via videoconference, and over the telephone.
• Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference, and over the telephone.
• Visual acuity required for preparing and analyzing data and figures, transcribing, viewing a computer terminal, expansive reading, and visual inspection of employees, visitors, or facilities.
• Mobility sufficient to safely move in an office environment, walk, stoop, bend, kneel, and enter, exit, and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows, and San Manuel properties.
• Endurance sufficient to sit, walk, and stand for extended periods and maintain efficiency throughout the entire work shift and during extended work hours.
• May be exposed to fumes or airborne particles, including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable laws.