Director, Learning Strategy & Operations

About the role

You will work as a senior member of the Sales/RM Learning & Enablement (L&E) team. This role is responsible for ensuring our project management practice, learning experience design and learning technology are best in class.

Responsibilities

• Work with L&E team members to manage team capacity, reporting and dashboard design
• Manage multi-media solutions delivery and learning technology infrastructure
• Serve as the team point of contact for our learning and enablement platform, Allego
• Think creatively and innovate across our deliverables with Allego capabilities

Requirements

• Background and experience in Learning and Development, User Experience Design, Operations, Learning Technology preferred
• Financial services and client facing sales support experience a plus
• Proven history of forward-thinking design, organizational effectiveness and navigating competing priorities with hard deadlines
• A balance of strategic, technical, operational and tactical skills
• Able to collaborate with team and business partners with confidence and credibility and exhibit strong understanding of issues and challenges for the businesses
• A track record of thriving in changing and challenging environments
• Competence in effectively applying your analytical and critical thinking skills to drive insight and decision making
• Willingness to take calculated risks, drive innovation

Qualifications

• FINRA Series 7 and 63 required or obtained within 90 days
• FINRA 24 Required 30-60 days after the 7,63 are obtained

Skills

• Strategic, technical, operational and tactical skills
• Collaboration with team and business partners
• Forward-thinking design, organizational effectiveness and navigating competing priorities
• Analysis and critical thinking skills
• Willingness to take calculated risks, drive innovation

Benefits

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.

Pay

The base salary range for this position is $95,000-186,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.

Schedule

Fidelity’s Onsite Working Model: Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.