Director, Knowledge Management
for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). However we should only include sections when posting has real specific content. We have content for About the Team (maybe treat as About the role?), About The Opportunity (responsibilities), About You (requirements/qualifications), About Our Benefits And Compensation (benefits and pay), About College Board (maybe not needed). Also location and type could be in a short paragraph.
We must not include boilerplate like EEO, application instructions, etc. Remove duplicated lines. Also we should not include sections like Pay/Schedule/Benefits unless posting actually states them. Benefits and compensation are stated: hiring range $80k-$130k, benefits list. So we can have Benefits section (maybe also Pay). But rule: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we could have headings: About the Team (maybe About the role), Responsibilities (About The Opportunity), Requirements/Qualifications (About You), Benefits (About Our Benefits And Compensation). Possibly also include a short paragraph for Location and Type.
We must not repeat job title as heading. The job title is "Director, Knowledge Management". Not to be used as heading.
We must output only HTML fragment, no /, no markdown fences.
Let's craft:
Location: Fully remote (option for hybrid near College Board offices).
Type: Full-time.
Then sections:About the Team
... content from About The Team ...
Responsibilities
... content from About The Opportunity ... maybe break into bullet list? The posting lists responsibilities with percentages and bullet-like paragraphs. We could keep as prose or convert to
- . The rule: Use
- for any list of duties/requirements/benefits. The responsibilities are enumerated with percentages and bold headings. We could treat each bullet as list item. Let's extract each responsibility section:
- Enterprise Intranet Vision, Architecture, and Standards (30%)
- Content Quality and Clarity (25%)
- Content Governance, Ownership, and Sustainability (20%)
- Channel Strategy, Curation, and Information Flow (15%)
- Technology Partnership, Automation, and Continuous Improvement (10%)
We can make
- each with description.
Similarly for Requirements/Qualifications: About You bullet list of items. We'll make
- .
Benefits: About Our Benefits And Compensation includes hiring range and benefits list. We'll make Benefits section with
- for benefits and maybe include pay range in a
. We must not include placeholder text like "commensurate with experience". Not present. We must not include duplicated lines. Let's extract content precisely. About The Team paragraph: "The Office of the CEO (OCEO) is a small, high-leverage enterprise team that operates at the center of College Board. Working directly with the CEO, President, and senior leaders, OCEO strengthens and accelerates mission impact by ensuring the organization moves in a coherent, disciplined, and aligned way. The office brings together executive leadership support and enterprise execution, connecting strategy to action and enabling leaders to focus on what matters most for students. Digital Workplace is a core function within OCEO focused on the systems, norms, and operating habits that enable modern execution in a distributed organization. The team is responsible for turning collaboration platforms and productivity tools into a connected digital workplace that supports clarity, transparency, and speed at scale. By establishing shared standards for how information is organized, how work is coordinated, and how leaders and teams collaborate day to day, Digital Workplace reduces friction, improves execution quality, and helps the organization operate as One College Board, regardless of location." We'll put that in
. About The Opportunity: It has a paragraph then list of responsibilities with percentages. We'll capture the introductory paragraph: "As Director, Knowledge Management, you will make sure College Board's staff intranet (myBoard) works as a reliable, trusted enterprise knowledge hub in an environment where information is constantly evolving, incomplete, and often competing for attention. In a complex, distributed organization, staff effectiveness depends not on having more information but on being able to quickly find, understand, and trust what matters most. This role exists to impose clarity where knowledge is inherently messy. Reporting to the Senior Director, Digital Workplace within the Office of the CEO, you will own the vision, structure, and editorial quality of the staff intranet as the authoritative source of enterprise guidance. You will define how information is organized, written, curated, and maintained over time, using strong editorial judgment to clarify, synthesize, restructure, or retire content so staff can act with confidence rather than interpret ambiguity. This role recognizes that knowledge does not live in a single place. You will design intentional information flows across channels, determining what belongs on the staff intranet, what should be curated or summarized elsewhere, and how systems, metadata, and automation can reduce manual maintenance and improve discoverability. Rather than relying on constant human intervention, you will use structure, standards, and tooling to make information easier to keep current and easier to find. Your work will require navigating real tradeoffs: enterprise consistency versus local context, speed versus precision, and clarity versus completeness. During moments of organizational, policy, or tool change, your leadership will be especially critical, helping staff orient quickly by ensuring guidance is coherent, clearly written, and surfaced in predictable ways. Our ideal candidate is a systems thinker with a strong editorial eye who is comfortable operating in ambiguity. You understand that knowledge management is never finished, and you bring the judgment, discipline, and curiosity required to continually improve how information supports execution at scale." Then the list of responsibilities with percentages. We'll make list items. Now About You: It has a paragraph then bullet list of qualifications. We'll capture intro paragraph: "You have:" Then list items: - 5+ years of experience in roles spanning intranet leadership, information architecture, content strategy, digital workplace, knowledge systems, or enterprise platforms in complex organizations. - Demonstrated ability to design and steward enterprise knowledge hubs that staff actually use and trust, balancing structure, usability, and real-world constraints. - Strong editorial judgment and writing skills, with experience clarifying, synthesizing, and polishing complex guidance so it is understandable and actionable for a staff audience. - Experience establishing and enforcing editorial and content standards, including tone, structure, page types, and quality thresholds, without turning governance into bureaucracy. - Comfort operating in messy, evolving information environments, where guidance is incomplete, competing, or changing, and where judgment matters more than rigid process. - Fluency designing information flows across multiple channels, with a clear sense of when to centralize, curate, summarize, cross-link, or retire content rather than duplicate it. - Experience using systems, metadata, audience targeting, and automation to improve information discovery, reduce manual maintenance, and support content currency over time. - A track record of partnering with senior leaders and content owners, influencing without formal authority, and navigating competing priorities. - Strong collaboration skills working alongside Technology partners while retaining clear business ownership of standards and quality. - A systems mindset, attention to detail, and the ability to zoom between strategic intent and hands-on execution. - A commitment to College Board's mission and to improving staff effectiveness in service of students. - Ability to travel 2-4 times a year on behalf of College Board business Then after that there is "All positions at College Board require" list of generic requirements. Those are also requirements but maybe we should include them as part of Requirements? The instruction: preserve ALL substantive information. So we should include those as well. They are: - A passion for expanding educational and career opportunities and mission-driven work. - Authorization to work in the United States for any employer. - Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions, and comfort learning and applying new digital tools independently and proactively. - Clear and concise communication skills, written and verbal. - A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. - A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking. - A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success. We can include them in the same Requirements section as additional list items. Now Benefits: About Our Benefits And Compensation paragraph: "College Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market. The hiring range for a new employee in this position is $80,000 to $130,000. College Board differentiates salaries by location, so where you live will narrow the portion of this range in which you can expect a salary. Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria. Your salary is only one part of all that College Board offers, including but not limited to: A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and more. Recognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibility. A job that matters, a team that cares, and a place to learn, innovate, and thrive. You can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process." We should keep the hiring range and benefits list. We'll make Benefits section with
for the range explanation and
- for benefits list.
We must not include application instructions or process etc. So we omit About Our Process and About College Board (maybe we can keep a brief About College Board? It's somewhat boilerplate but maybe considered substantive? It describes mission. Might be okay but risk of being considered boilerplate. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. About College Board is not exactly boilerplate but could be considered generic. However it's substantive about mission. Might keep but risk. Safer to omit as it's not required for role. The instruction: Prefer a few substantive sections over many thin ones. We already have About the Team, Responsibilities, Requirements, Benefits. That's four sections. Good.
Now we need to output HTML fragment.
Let's craft:
Location: Fully remote (option for hybrid near College Board offices).
Type: Full-time.
About the Team
...
Responsibilities
- Enterprise Intranet Vision, Architecture, and Standards (30%) Define and steward the enterprise vision for the staff intranet as the authoritative source of enterprise guidance. Own the staff intranet's information architecture, including navigation, metadata, templates, page types, and structural standards that improve findability and usability. Establish clear expectations for what content belongs to the staff intranet versus other channels, and how the staff intranet functions as the system of record. Continuously evolve intranet structures based on how staff
- for benefits list.
We must not include application instructions or process etc. So we omit About Our Process and About College Board (maybe we can keep a brief About College Board? It's somewhat boilerplate but maybe considered substantive? It describes mission. Might be okay but risk of being considered boilerplate. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. About College Board is not exactly boilerplate but could be considered generic. However it's substantive about mission. Might keep but risk. Safer to omit as it's not required for role. The instruction: Prefer a few substantive sections over many thin ones. We already have About the Team, Responsibilities, Requirements, Benefits. That's four sections. Good.
Now we need to output HTML fragment.
Let's craft:
- for benefits and maybe include pay range in a
- .
Benefits: About Our Benefits And Compensation includes hiring range and benefits list. We'll make Benefits section with
- each with description.
Similarly for Requirements/Qualifications: About You bullet list of items. We'll make
- for any list of duties/requirements/benefits. The responsibilities are enumerated with percentages and bold headings. We could treat each bullet as list item. Let's extract each responsibility section:
- Enterprise Intranet Vision, Architecture, and Standards (30%)
- Content Quality and Clarity (25%)
- Content Governance, Ownership, and Sustainability (20%)
- Channel Strategy, Curation, and Information Flow (15%)
- Technology Partnership, Automation, and Continuous Improvement (10%)
We can make