Director, IT Business Management - Transformation and Business Relationship (Technology)

About the role

This is a high-impact, multi-disciplinary leadership role that sits at the center of the savings and investments technology organization. The role combines front-door demand governance, financial rigor, business alignment, and executive operating cadence. You will act as the control tower for all technology demand and execution, ensuring that investment decisions are aligned to business priorities, financial discipline is maintained, and the Savings and Investments Tech Head’s agenda is executed with precision. This role also serves as a trusted advisor and extension of the Savings and Investments Tech Head, driving transparency, accountability, and operational excellence across the organization.

Responsibilities

• Build strong partnerships with Product, Operations, Business, Technology, and corporate/shared-services leadership to enable alignment and execution of strategic priorities.
• Act as a trusted advisor to senior leadership, influencing decision-making and helping shape organizational priorities, goals, and strategic initiatives.
• Translate business strategy into technology demand, partnering with Business, Product, and Operations teams to define needs, priorities, and strategic roadmaps.
• Lead demand intake and portfolio governance, aligning technology demand with strategic roadmaps, organizational priorities, capacity, and available resources.
• Drive the priorities and agenda of the Savings and Investments Technology Head, ensuring focus and alignment across key initiatives and organizational commitments.
• Lead leadership operating cadences, business reviews, and planning activities, including the development and presentation of goals, initiatives, strategic roadmaps, and executive-level materials.
• Establish and monitor organizational metrics and reporting to measure progress, performance, and the success of key strategic initiatives.
• Prepare executive-level presentations, reporting, and decision materials that clearly communicate priorities, progress, risks, financials, and business outcomes.
• Support talent and organizational strategy, including organizational design and development, workforce planning, workforce optimization, and broader change initiatives.
• Oversee financial management, reporting, and controls, including budgeting, forecasting, performance against budget, and overall cost transparency.
• Partner with strategic vendors and internal stakeholders to identify opportunities for cost efficiency and effective resource utilization.
• Lead and oversee process improvement, service management, workforce optimization, and other initiatives designed to strengthen operational excellence.
• Oversee cross-functional programs and initiatives that impact the Technology organization and other corporate or shared-services organizations.
• Drive change management and execution across strategic initiatives, helping ensure organizational priorities move from planning through implementation and measurable outcomes.

Qualifications

• Bachelor's degree in information technology, business administration, finance or related field
• Ten years of technology and related management experience including IT portfolio management and project management
• Deep understanding of IT infrastructure, budgets and financial analysis
• Solid understanding of business principles, strategic planning, organizational design, change management, risk management, etc.
• Analytical skills and strategic mindset to create plans and milestones to achieve future state goals
• Leadership skills to influence others to drive change
• Excellent communication, interpersonal and relationship building skills
• Ability to work in a dynamic changing agile environment

Preferred Qualifications

• Master's degree in information technology or business administration
• PMP/PMI certification
• Experience in the financial services industry

Leadership Attributes

• Strategic thinking and execution
• Strong business acumen
• Executive presence
• Financial and analytical rigor
• Ability to simplify complexity
• Comfortable with ambiguity

Success Metrics

• Transparent demand intake funnel
• Strong project and financial discipline
• Improved business trust
• Better execution predictability
• Effective Savings and Investments Technology office operations

Schedule

Hybrid office environment requiring three days in office per week in one of our hub locations (Philadelphia, Cedar Rapids, Denver, New York City). Moderate travel 10 to 25%. Relocation assistance will not be provided.

Pay

The salary for this position generally ranges between $175,000 - $215,0