Director, Investor Services

About the role

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment, and wealth management services. The Firm's employees serve clients worldwide, including corporations, governments, and individuals from more than 1,200 offices in 43 countries. In the Prime Brokerage and Institutional Equity division, we provide our clients around the world with intellectual insights and innovative product solutions and services that help them generate alpha.

Responsibilities

• Serve as a primary point of contact to the Fund Manager and their Investors, ensuring Service level agreements are met in a timely manner.
• Promote Investor Digitization project to clients and investors and educate them on Data confidentiality, protection of sensitive data, and GDPR.
• Provide Fund Managers and Investors support on our MSFS Digitization platforms.
• Coordinate with global colleagues within Investor Services, AML, FATCA, Tax, Accounting, and Cash teams ensuring best service delivery.
• Open new investor accounts ensuring compliance with the fund documentation, anti-money-laundering requirements, statutory regulations and company policies and procedures.
• Process investor transactions in line with the fund documentation, anti-money laundering requirements, statutory regulations and company policies and procedures.
• Process and verify cash movements associated with investor activity.
• Ensure records of the fund are maintained in compliance with regulations.
• Perform third level review of activity processed by teammates.
• Coordinate communication between Fund Managers and other internal teams within MSFS, ensuring privacy policies are followed and risk of confidentiality breaches are minimized.
• Assist Fund Managers to carve out investments for investors in situations of investment in sanctioned securities.

Requirements

• Bachelor's degree in Business Administration, Finance, or a related field of study.
• Five (5) years of experience in the position offered or five (5) years as a Manager, Associate, or a closely related occupation.

Skills

• Fund administration including subscriptions, redemptions, transfers