Director Inventory Control

Key Responsibilities

• Define and execute the regional inventory control strategy aligned with enterprise financial and operational priorities
• Own compliance, ensuring adherence to internal controls, audit standards, and regulatory requirements across various sites spanning numerous states
• Enforce inventory control policies, standards, KPIs, and performance metrics
• Ensure inventory accuracy, shrink reduction, and financial integrity across all assigned facilities
• Partner with Inventory Health and Finance to ensure accurate month-end close, audit preparation, variance analysis, and financial reporting requirements
• Drive continuous improvement initiatives using Lean, Six Sigma, and root cause analysis methodologies
• Collaborate with third-party auditors and ensure all locations are audit-ready and compliant

Inventory Management & Operational Oversight

• Oversee all physical inventory processes including planning, execution, reconciliation, and reporting through your leadership team
• Ensure integrity of inventory adjustments, transfers, and system transactions in STORIS and HighJump platforms
• Manage inventory accuracy targets and shrink reduction goals; develop action plans to address variances
• Monitor and report on key inventory metrics including accuracy rates, shrink %, cycle count performance, and financial impact
• Establish audit-ready standards and pre-inventory protocols across all assigned warehouses
• Ensure site teams execute inventory best practices, cycle counting programs, and variance investigation processes
• Partner with Inventory Health team on disposition processes for damaged goods and obsolete inventory; ensure site teams execute collection, communication, and removal activities as required
• Support warehouse relocations and facility startups by providing inventory control leadership, planning, and execution oversight

People Leadership

• Lead, mentor, and develop direct reports who manage site specific inventory teams
• Drive a culture of accountability, compliance, and continuous improvement
• Manage workforce planning, hiring, performance management, and employee development for your leadership team
• Conduct regular site visits to coach Supervisors and Leads on inventory best practices, compliance standards, and operational execution
• Foster collaboration across inventory, operations, finance, and inventory health teams
• Provide clear communication of company goals, inventory strategies, and performance expectations through team meetings and one-on-one coaching
• Ensure Supervisors and Leads are effectively managing and developing their teams to meet operational and compliance objectives

Program & Project Delivery

• Lead large-scale inventory projects including warehouse relocations, facility startups, process redesigns, and system implementations
• Accountable for successful delivery of inventory programs through your leadership team (scope, budget, timeline, and outcomes)
• Implement standardized reporting and communication processes for stakeholders and executive leadership
• Drive adoption of new technologies, processes, and tools across the region

Data-Driven Decision Making

• Leverage reporting and analytics provided by Inventory Health team to drive informed decision-making
• Use data to identify root causes of shrink, inaccuracy, and compliance gaps; drive sustainable solutions
• Request custom reports and dashboards from Inventory Health team to support operational and strategic initiatives
• Monitor trends, risks, and opportunities; develop action plans to address findings

Qualifications

• Bachelor's degree in Supply Chain, Logistics, Operations Management, Business, Finance, or related field (Preferred) or equivalent experience
• 5+ years of progressive experience in inventory management, supply chain, or distribution operations, multi-site preferred
• 5+ years in a leadership role directly supervising others
• Proven experience leading inventory control teams across large-scale fulfillment or distribution centers with strong focus on compliance and audit readiness
• Experience with high-volume inventory throughput
• Demonstrated success driving measurable improvements in inventory accuracy, shrink reduction, and compliance performance
• Knowledge, Skills & Abilities:
  • Deep understanding of physical inventory processes; cycle counting methodologies, inventory reconciliation and investigation, as well as inventory control best practices
  • Strong knowledge of Warehouse Management Systems (WMS), ERP platforms, and inventory management software
  • Experience with HighJump WMS platform (Preferred)
  • Proficiency in Excel and data analysis
  • Experience with RF scanning equipment, barcode systems, and inventory tracking technologies
  • Familiarity with financial controls, compliance requirements, and third-party audit standards
  • Understanding of hiring, coaching, corrective action, and termination processes

Mindset & Attributes

• Dirty Fingernail Philosophy: Leads from the floor, inspect what you expect, and holds teams accountable for outcomes
• Compliance & Integrity Focused: Unwavering commitment to accuracy, controls, and ethical practices
• Data-Driven: Uses analytics and metrics provided by support teams to make informed decisions
• Customer-Centric & Boundaryless: Works across silos for the greater good of the organization
• Growth & Results Focus: Understands how inventory integrity drives profitability, customer satisfaction, and operational performance
• Culture of Leadership: Builds trust, leads through influence, and develops future leaders