Director - Internal Communications

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. We need to parse the posting. We have: - Intro about SoundCloud, contract details, location, role description. That could be "About the role" maybe. The posting includes description of role, responsibilities, etc. We need sections: About the role (maybe summary), Responsibilities (list), Requirements/Qualifications/Skills (maybe combine?), Benefits, Pay. We must not repeat job title as heading. No Job ID. We must remove boilerplate: cookie/navigation/legal/EEO etc. There's some DEI description but that's part of About Us maybe. We can include About Us? Not required heading but could be part of About the role? The instruction: include a section ONLY when posting has real, specific content for it. So we can include About the role (summary), Responsibilities (list), Requirements (maybe combine experience and background), Benefits (list), Pay (salary range). Schedule? Not mentioned. So omit Schedule. We must not include filler like "commensurate with experience". Not present. We need to use

for each section heading. Use

• for any list of duties/requirements/benefits. Use

  for prose. We must preserve ALL substantive information; do not invent or summarize away detail. So we need to include all details from responsibilities, experience, benefits, etc. We need to be careful not to omit any substantive detail. Let's extract. From posting: Intro: "SoundCloud empowers artists... THIS IS A CONTRACT (12 MONTH) TO PERM POSITION BASED IN OUR NEW YORK CITY OFFICE. SoundCloud is looking for a Director of Internal Communications to lead the strategy and execution of our global internal communications program. Based in New York, this role will partner with senior leadership and teams across the company to strengthen how SoundCloud informs, engages, and connects our global workforce. A key priority for this role will be leading the successful migration and launch of SoundCloud’s next-generation intranet. You will serve as the communications and program lead for a large, cross-functional team spanning People & Culture, IT and Cybersecurity, Brand, Communications, Finance and SoundCloud’s Webflow owners. You will establish the project’s governance and roadmap, align stakeholders, oversee content strategy and migration, and drive employee adoption of the new platform. This role is crucial to fostering a strong culture of collaboration, inclusion, and connectivity by ensuring employees have timely access to clear, useful, and engaging information. If you are a strategic leader, skilled storyteller, and experienced change communicator who is passionate about creating a best-in-class employee experience, and you know how to bring complex, cross-functional programs from strategy through implementation, keep reading." That's role summary. Then "Key Responsibilities" bullet list (actually sentences each starting with verb). We need to convert each to

• . List: - Develop and oversee a comprehensive internal communications strategy serving employees across SoundCloud’s global offices, including New York, Los Angeles, Berlin and London, setting the strategic direction in close partnership with the executive team - Lead SoundCloud’s intranet migration from planning through launch and adoption, including platform governance, stakeholder alignment, information architecture, content strategy, content auditing and migration, testing, training and ongoing optimization - Serve as the central program lead for a cross-functional intranet working group spanning People & Culture, IT, Brand, Finance and more, establishing clear roles, milestones, decision-making processes and accountability - Partner with technical and business stakeholders to ensure the new intranet meets employee needs while aligning with SoundCloud’s brand, security, privacy, accessibility and operational requirements - Partner with Chief of Staff to produce agenda, content, and coordination of speakers for internal events, including monthly company-wide All Hands - Counsel executives and senior leaders on communications that provide employees with clarity, context, and connection to SoundCloud’s business priorities - Identify and manage opportunities to elevate SoundCloud and its executives through relevant industry awards and recognition programs, including developing and submitting compelling nominations - Oversee SoundCloud’s internal editorial calendar, delivering timely communications related to company strategy, People initiatives, organizational change and workplace culture - Align internal messaging, employee experience and employer branding with SoundCloud’s mission, core behaviors and product positioning - Partner with the Talent Acquisition team to develop employer-branding strategies that position SoundCloud as a best-in-class employer and help attract a diverse pool of candidates on Linkedin, Glassdoor and beyond. - Manage and continually improve SoundCloud’s internal communications channels, including the intranet and employee newsletters, using engagement data and employee feedback to assess effectiveness - Partner with People and Workplace teams to develop communications strategies that increase engagement and enhance the employee experience - Collaborate with the DEI team and Diversity Resource Groups to promote initiatives and programming through messaging that fosters understanding, inclusion, and engagement across the organization - Monitor trends and emerging practices in internal communications, employee engagement, and workplace technology, providing guidance and new ideas to internal stakeholders Then "Experience And Background" list: - 8+ years of internal communications experience within a global company or agency environment - Demonstrated experience leading a large-scale intranet implementation, migration or digital workplace transformation involving multiple business and technical functions - Strong program and project-management skills, including experience establishing governance, coordinating complex workstreams, managing competing priorities and holding stakeholders accountable to deadlines - Experience leading change-management and employee-adoption programs for new platforms, systems or ways of working - Ability to translate business, technical, security and employee-experience requirements into a clear strategy and executable plan - Excellent written and verbal communication skills, with the ability to communicate effectively across cultures, functions and levels of seniority - Experience developing and executing internal communications strategies within a global organization - Confidence working with and providing counsel, guidance and constructive feedback to senior executives - Exceptional design and branding acumen, with experience developing presentations, videos and creative collateral - Strong sense of ownership, accountability and attention to detail - Ability to work independently, exercise sound judgment, adapt quickly and prioritize effectively in a fast-paced environment - Proven ability to build alignment, navigate differing stakeholder perspectives and move complex cross-functional initiatives forward - Experience using data, analytics, and employee feedback to assess communications effectiveness and improve engagement Then salary: "The salary range for this role is $160,000 - $175,000 annually. The final salary offered will be determined based on relative experience, skills, internal equity, and location." Then "We also offer a generous total rewards program - read more about additional benefits and perks below!" Then "About Us" paragraph: description of multinational, flexible work culture, DEI commitment, mentorship etc. Then "Benefits" list: - Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources - Robust 401k program - Generous professional development allowance - Interested in a gym membership, photography course or book? We have a Creativity and Wellness benefit! - Various snacks, goodies, and 2 free lunches weekly when at the office Then DEI description (maybe part of About Us). Could be included in About Us or separate but not required heading. We need to output HTML fragment only, no markdown fences. We need sections: About the role (summary), Responsibilities (list), Experience and Background (maybe combine as Requirements/Qualifications/Skills). The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we could have sections: About the role, Responsibilities, Requirements (or Qualifications/Skills), Benefits, Pay. We need to decide how to split experience/background. Could use "Requirements" heading and list the experience/background items as
• . Or could split into Qualifications and Skills but we prefer few substantive sections. So we can have one section "Requirements" containing all experience/background items. We must not include filler like "commensurate with experience". Not present. We must not include Job ID etc. We must not repeat job title as heading. We must not include application instructions. We must not include cookie/navigation/legal/EEO etc. The DEI description is substantive? It's about company values; could be part of About Us but not required heading. Might be considered boilerplate? It's not legal EEO but it's DEI statement. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. DEI statement might be considered EEO? It's about diversity, but it's not a legal disclaimer; it's more about company culture. Might be okay to keep as part of About Us but we don't have About Us heading. Could incorporate into About the role? Might be considered extra but not required. Safer to omit DEI statement to avoid risk of being considered EEO boilerplate. However the instruction says remove EEO/equal-opportunity boilerplate. The DEI statement is more about company values, but could be considered equal-opportunity. Safer to omit. Also "About Us" paragraph includes multinational, flexible work culture, mentorship etc. That's substantive about company. Could be included under About the role or maybe a separate section "About the company". But headings list does not include About the company; only About the role. So we could incorporate that info into About the role section as prose. Thus About the role section will contain the initial summary plus maybe the About Us details (multinational offices, flexible work culture, commitment to DEI, mentorship). However we must be careful not to include DEI statement if considered EEO. The About Us paragraph includes: "We are a multinational company with offices in the US (New York and Los Angeles), Germany (Berlin), and the UK (London)We provide a flexible work culture that offers the opportunity to collaborate and connect in person at our offices as well as accommodating work from homeWe are deeply committed to ensuring diversity, equity and inclusion at all levels of our organization and fostering a community where everyone’s voice, perspective and experience is respected and heardWe believe a strong team is made by investing in employees through mentorship, workshops and enrichment opportunities". That includes DEI commitment. Might be considered EEO. Safer to omit that sentence? But we must preserve ALL substantive information; we cannot invent or summarize away detail. If we omit the DEI commitment, we are losing substantive info. However the instruction says remove EEO/equal-opportunity boilerplate. This is a bit ambiguous. The DEI commitment is not a legal disclaimer but a statement of values. Might be considered part of company culture, not boilerplate. I'd keep it. Thus About the role section will include the initial summary and the About Us paragraph (maybe as separate sentences). We'll combine into a few paragraphs. Now Responsibilities: list as
  • each bullet. Requirements: list as
    • each bullet from Experience And Background. Benefits: list as
      • each bullet from Benefits. Pay: we need to include salary range. Use

        for prose. Could be a short paragraph. Schedule: not present, omit. Now ensure we don't include any extraneous content like "We also offer a generous total rewards program - read more about additional benefits and perks below!" That's basically a intro to benefits; we can incorporate into Benefits section maybe as a preceding

        . But we can just list benefits; the sentence is not substantive beyond intro. Could be omitted as filler? It's not a list item but it's a sentence. Might be considered boilerplate? It's a call to action. Safer to omit. Also "THIS IS A CONTRACT (12 MONTH) TO PERM POSITION BASED IN OUR NEW YORK CITY OFFICE." That's substantive about contract type and location. Should be included in About the role. Now we need to output only HTML fragment. Let's craft. Structure:

        About the role

        SoundCloud empowers artists, tastemakers and fans to connect and share