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Jobs · Marketing · Illinois

Director, Internal Communications

Mars · Chicago, IL · 3 wk ago
On-siteMarketingFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. No placeholder like "commensurate with experience". We must preserve all substantive info, no invented details. Remove boilerplate: visa, relocation, etc. Also remove cookie/navigation/legal/EEO etc. The job description includes many paragraphs. We need to parse content: Job Description: (first sentence about visa and relocation) - remove. Then: Mars Global Services (MGS) is the global shared services... This is about the role? Could be "About the role" or "About the team". We'll put under "About the role". Then: The Director, Internal Communications is responsible for shaping and delivering strategic communications... This is responsibilities. Then bullet-like sections: Strategic Communications Leadership, Transformation & Change Communications, Executive & Leadership Communications, Associate Engagement, Content, Channels & Communications Operations, Team & Agency Leadership. Those are responsibilities/duties. We'll list them as
  • each. Then "Education and Experience:" list: Bachelor’s Degree required, 15+ years’ experience..., etc. That's qualifications/requirements/skills. We need to separate maybe Requirements (education/experience), Qualifications, Skills. But we can combine? The instruction: Use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should try to map content. We have: - About the role: description of MGS and role purpose. - Responsibilities: the bullet points (Strategic Communications Leadership etc.) plus maybe the earlier sentence about shaping and delivering strategic communications. - Requirements: Bachelor’s Degree required, 15+ years’ experience in communications and change management in agency or in-house. Experience leading global change communications programs in a multi-layered and matrixed environment. Experience building trust and managing relationships with senior leadership. - Qualifications: maybe "Exceptional writing and editing skills, strong presentation capabilities." etc. But those are skills. Actually we have a list of skills after Education and Experience: "Exceptional writing and editing skills, strong presentation capabilities. Passion for technology and experience leveraging AI/GenAI in responsible ways that drive great, inspiring content. Understanding of latest trends, data and measurement in internal communications. Ability to navigate ambiguity in fast-paced org and manage multiple priorities simultaneously. Strong strategic agility and ability to apply enterprise-wide thinking Drive for results with strong prioritization and project management skills Confidence to share new ideas and ways of working Strong influencer and relationship-builder." These are skills/qualities. Could go under Skills. - Benefits: The paragraph: "What can you expect from Mars? Work with over 150,000 diverse and talented Associates, all guided by The Five Principles.Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.Best-in-class learning and development support from day one, including access to our in-house Mars University.An industry competitive salary and benefits package, including company bonus." Also later: "The total compensation package for this position will include variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits." That's benefits. - Pay: The base pay range: "USD 153,600.00 - USD 211,200.00". Also mention variable pay etc but that's benefits. We'll put Pay section with that range. - Schedule: Not mentioned. So we should not include Schedule section. We must not include placeholder like "commensurate with experience". Not present. We must not repeat job title as heading. Not include Job ID. We must output only HTML fragment, no /, no markdown fences. We'll produce something like:

    About the role

    Mars Global Services (MGS) is the global shared services and digital transformation organization for Mars, responsible for delivering enterprise capabilities that enable the business to operate more effectively, consistently, and at scale. MGS provides services across areas including Digital Technologies, Finance, Commercial, People & Organization (HR), and R&D Solutions, leveraging expertise, technology, and global scale to support Mars segments, brands, and regions around the world. The Director, Internal Communications is responsible for shaping and delivering strategic communications that inspire, engage, and connect Associates to the Mars Global Services vision, priorities, and transformation agenda. This role serves as a trusted advisor to the MGS Leadership Team, translating complex business and organizational changes into clear, compelling narratives that drive understanding, alignment, and action.

    Responsibilities

    • Strategic Communications Leadership: Develop and execute a comprehensive internal communications strategy aligned with MGS priorities and the MGS 2030 Vision; shape executive narratives that connect Associates to business strategy, transformation programs, and organizational priorities; ensure communications reinforce the MGS vision, six strategic shifts, and three foundational pillars; provide strategic counsel to senior leaders on communication approaches, messaging, stakeholder engagement, and change readiness.
    • Transformation & Change Communications: Lead communications for large-scale business and organizational transformations; design communication strategies that build awareness, understanding, commitment, and adoption; develop integrated communication campaigns that support new ways of working and drive behavioral change; partner with business leaders, HR, Digital Technologies, and transformation teams to ensure cohesive messaging across initiatives.
    • Executive & Leadership Communications: Serve as lead communications advisor to the President of MGS and other senior executives; create keynote presentations, town hall content, leadership messaging, videos, talking points, and executive communications; support leadership events, MGS town halls, global broadcasts, and leadership forums; ensure senior leaders are equipped to communicate consistently and effectively across geographies and functions.
    • Associate Engagement: Develop and lead communications campaigns that bring Associates closer to our brands and businesses – creating awareness, connection, and inspiration; develop programs that strengthen Associate connection to the broader Mars Purpose, and MGS vision and business priorities; drive storytelling that celebrates impact, innovation, collaboration, and transformation across the organization; lead communication efforts related to engagement surveys, recognition efforts, culture initiatives, and major organizational milestones.
    • Content, Channels & Communications Operations: Oversee content strategy across enterprise communications channels, including organizational announcements, internal social media, intranet, townhalls, senior leader connects, among others; ensure communication channels are effective, measurable, and aligned to Associate needs; establish governance, editorial calendars, communication standards, and measurement frameworks; leverage emerging technologies and AI-enabled communications practices to improve reach, personalization, and effectiveness.
    • Team & Agency Leadership: Manage external agency relationships and communication vendors; oversee budget planning and resource allocation for communications programs; foster a culture of creativity, excellence, and continuous learning.

    Requirements

    • Bachelor’s Degree required
    • 15+ years’ experience in communications and change management in agency or in-house
    • Experience leading global change communications programs in a multi-layered and matrixed environment
    • Experience building trust and managing relationships with senior leadership

    Skills

    • Exceptional writing and editing skills
    • Strong presentation capabilities
    • Passion for technology and experience leveraging AI/GenAI in responsible ways that drive great, inspiring content
    • Understanding of latest trends, data and measurement in internal communications
    • Ability to navigate ambiguity in fast-paced organization and manage multiple priorities simultaneously
    • Strong strategic agility and ability to apply enterprise-wide thinking
    • Drive for results with strong prioritization and project management skills
    • Confidence to share new ideas and ways of working
    • Strong influencer and relationship-builder

    Benefits

    • Work with over 150,000 diverse and talented Associates, guided by The Five Principles
    • Purpose‑driven company striving to build the world we want tomorrow, today
    • Best‑in‑class learning and development support from day one, including access to Mars University
    • Industry‑competitive salary and benefits package, including company bonus
    • Variable pay
    • Medical and dental benefits
    • Participation in 401k plan
    • Paid time off benefits

    Pay

    USD 153,600.00 - USD 211,200.00 base pay range (actual offer may vary based on individualized factors)

    We must ensure no extra sections like Schedule. Also ensure we didn't include any boilerplate like visa, relocation, etc. We removed those. Check that we didn't repeat job title as heading. Good. Check that we didn't include any placeholder like "commensurate with experience". Not present. Check that we preserved all substantive information: The description about MGS, role purpose, responsibilities bullet points, requirements, skills, benefits, pay. Did we miss any details? Let's review original text: - "Mars does not sponsor visas for this role. This position is not eligible for relocation benefits" removed. - "Mars Global Services (MGS) is the global shared services and digital transformation organization for Mars, responsible for delivering enterprise capabilities that enable the business to operate more effectively, consistently, and at scale. MGS provides services across areas including Digital Technologies, Finance, Commercial, People & Organization (HR), and R&D Solutions, leveraging expertise, technology, and global scale to support Mars segments, brands, and regions around the world." Included. - "The Director, Internal Communications is responsible for shaping and delivering strategic communications that inspire, engage, and connect Associates to the Mars Global Services vision, priorities, and transformation agenda. This role serves as a trusted advisor to the MGS Leadership Team, translating complex business and organizational changes into clear, compelling narratives that drive understanding, alignment, and action. The Director will lead communications across MGS, supporting enterprise initiatives, business transformations, organizational change communications, and visible leadership strategy and execution." We included the first sentence in About the role; we could also include the second sentence about leading communications across MGS etc. Might be missing. Let's incorporate that into About the role or Responsibilities. Probably better to add to About the role: "The Director will lead communications across MGS, supporting enterprise initiatives, business transformations, organizational change communications, and visible leadership strategy and execution." We'll add that. - Then the bullet sections we captured. - Education and Experience: we captured. - After that: "What can you expect from Mars? Work with over 150,000 diverse and talented Associates, all guided by The Five Principles.Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.Best-in-class learning and development support from day one, including access to our in-house Mars University.An industry competitive salary and benefits package, including company bonus. The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to job-related knowledge, skills, and experience. The total compensation package for this position will include variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits. Details of participation in these benefit plans will be provided if an applicant receives an offer of employment. The pay range shown is applicable to all US locations listed within the job posting:USD 153,600.00 - USD 211,200.00" We captured benefits and pay. We might want to separate the "industry competitive salary and benefits package, including company bonus" as part of benefits. Already included. We also have "Work with over 150,000 diverse and talented Associates, all guided by The Five Principles.Join a purpose driven company, where we’re striving to build the world we want tomorrow, today." We captured as benefits items. We also have "Best-in-class learning and

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