Director Infrastructure Resiliency Engineering

The Impact You Will Have

Being a member of Enterprise Product & Platform Engineering team, this senior leadership role is responsible for leading a cross-disciplinary SWAT engineering function focused on resolving complex infrastructure challenges, improving enterprise resiliency, and driving cross-domain technical strategy across distributed, cloud, and network platforms.

This hybrid technical leadership role requires engagement across engineering teams, incident response calls, and enterprise architecture forums.

Primary Responsibilities

• Lead enterprise-wide triage and resolution of critical infrastructure incidents.
• Drive root cause analysis (RCA) and failure mode analysis (FMEA).
• Define and implement resiliency strategies and DR/OR validation.
• Provide cross-domain consulting across cloud, network, middleware, and compute.
• Establish deep debugging practices across Linux, Windows, and cloud environments.
• Develop and lead a SWAT engineering organization.
• Define strategic and tactical remediation roadmaps.
• Build and manage a high-performing SWAT team of senior engineers.
• Mentor and develop cross-domain technical expertise.
• Lead incident bridges and executive escalations.
• Foster a culture of rapid response, accountability, and engineering excellence.

Qualifications

• Minimum 10 years of relevant experience.
• Bachelor’s Degree and/or equivalent experience.
• 10+ years of infrastructure engineering experience.
• Deep expertise in Linux and Windows platforms.
• Strong experience with AWS and Azure cloud services.
• Advanced networking (TCP/IP, DNS, routing, load balancing).
• Proven experience debugging complex systems and environments.
• Experience leading high-severity incident response.
• Financial services industry experience.
• Hybrid cloud and mainframe exposure.
• Experience with DR, resiliency, and cyber recovery strategies.
• Experience with failure mode analysis and testing frameworks.

Talents Needed for Success

• 10+ years of infrastructure engineering experience.
• Deep expertise in Linux and Windows platforms.
• Strong experience with AWS and Azure cloud services.
• Advanced networking (TCP/IP, DNS, routing, load balancing).
• Proven experience debugging complex systems and environments.
• Experience leading high-severity incident response.
• Financial services industry experience.
• Hybrid cloud and mainframe exposure.
• Experience with DR, resiliency, and cyber recovery strategies.
• Familiarity with failure mode analysis and testing frameworks.

Pay and Benefits

Competitive compensation, including base pay and annual incentive.
Comprehensive health and life insurance and well-being benefits, based on location.
Pension / Retirement benefits.
Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

Core Competencies

• Technical Leadership.
• Problem Solving & Debugging.
• Resiliency Engineering.
• Cross-Functional Collaboration.
• Decision Making Under Pressure.
• Communication & Executive Presence.