Director-Infrastructure Engineering

Responsibilities

• Cloud Operations Leadership
• Lead and manage Private Cloud operations for production and non-production environments.
• Establish and enforce operational standards, SLAs, and SLOs.
• Drive incident, problem, and change management processes.
• Ensure high availability, performance, and resilience of cloud platforms.
• Cloud Infrastructure & Reliability
• Oversee infrastructure design, deployment, monitoring, and optimization.
• Implement Infrastructure as Code (IaC) using Terraform.
• Drive SRE principles including reliability engineering and automation.
• Manage Disaster Recovery, and business continuity strategies.
• Automation & DevOps Enablement
• Enable automation-first operational models.
• Leverage GenAI/AgenticAI to automate common platform operations including customer support.
• Integrate CI/CD pipelines with cloud infrastructure.
• Reduce manual operational overhead through scripting and tooling.
• Financial Governance
• Own cloud cost management, forecasting, and optimization.
• Implement tagging standards and chargeback/showback models.
• Drive cost-efficiency initiatives across workloads.
• Vendor & Stakeholder Management
• Manage relationships with Service providers.
• Collaborate with application teams, architecture, security, and enterprise IT.
• Support cloud migration and modernization programs.
• Team Leadership & Development
• Build, mentor, and retain high-performing cloud operations teams.
• Define hiring strategy and succession planning.
• Establish performance metrics and career development plans.
• Foster a culture of accountability, innovation, and continuous improvement.

  Qualifications

  • Bachelor’s degree in Computer Science, Engineering, or related field (Master’s preferred).
  • 8+ years of experience in Platform Engineering & Operations, API Support or Site Reliability Engineering (SRE), with a proven track record of leading teams in managing large-scale cloud infrastructure with a focus on reliability and resilience.
  • Deep hands-on experience with any Kubernetes platform (multi-cloud preferred).
  • Strong experience with: Infrastructure as Code (Terraform, CloudFormation, ARM), Container platforms (OpenShift/Kubernetes), Monitoring tools (Prometheus, OTEL, LOKI), CI/CD pipelines (Jenkins, GitHub Actions).
  • Strong understanding of cloud networking, security, and architecture.
  • Experience managing large-scale, mission-critical production environments.
  • Proven experience in financial management and cloud cost optimization.
  • Relevant certifications preferred.
  • Experience with DevOps practices and methodologies, including CI/CD pipelines, configuration management, and infrastructure as code.
  • Experience in leveraging GenAI and AgenticAI in automation and self-healing of platforms.
  • Experience with observability tools such as Prometheus, Splunk, ELK, Dynatrace.
  • Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues and drive resolution in a fast-paced environment.
  • Excellent communication and leadership skills, with the ability to effectively collaborate with cross-functional teams and influence decision-making at all levels of the organization.