Director, Information Technology
Job Summary
TEAM UP WITH US! The Director of Information Technology provides strategic leadership and hands-on technical direction for the company's enterprise application ecosystem. This role is responsible for the roadmap, implementation, optimization, integration, support, and governance of critical business systems, including ERP, CRM, Salesforce, HRIS, workflow automation platforms, AI-powered intelligent agents, and other enterprise applications.
Key Leadership Areas
Strategic roadmap development for enterprise application portfolio and AI integration initiatives
Hands-on technical leadership in system implementation, integration architecture, and AI agent development
Cross-functional partnership with business leaders to align technology solutions with organizational objectives
Data governance and operational data stewardship in collaboration with Business Intelligence teams
What You'll Do
Develop and execute enterprise applications strategy aligned with organizational goals
Evaluate and implement ERP, CRM, Salesforce, HRIS, and workflow platforms
Evaluate AI platforms and intelligent agents for automating business processes
Partner with business leaders to identify process improvement through AI automation
Define application roadmap including upgrades, integrations, and AI implementations
Establish governance standards and best practices with AI/automation guardrails
Manage vendor relationships and negotiate contracts for licenses and AI platforms
What You'll Need
Bachelor's in Computer Science, Information Systems, or related field (Master's preferred)
7+ years managing enterprise applications with 3+ years in leadership
Hands-on expertise with ERP, CRM, HRIS, Salesforce and workflow platforms
Strong experience with APIs, middleware, ETL tools, and integration platforms
Proven strategic planning and technical implementation track record
Experience with data governance, master data management, and data quality
Excellent project management and vendor management skills
Outstanding communication skills; translates technical concepts for business
Ability to lead technical teams
Ability to travel (up to 15% - 25%) to regional facilities, branch locations, or corporate headquarters to support systems rollouts or training initiatives
Preferred Experience
Experience with Salesforce administration, configuration, and integration
ERP systems (SAP, Oracle, Microsoft Dynamics, NetSuite)
Integration platforms (MuleSoft, Dell Boomi, Informatica, Azure)
AI agents, intelligent automation, or RPA implementation in enterprise environments
AI platforms (Microsoft Copilot Studio, Azure AI, agent frameworks)
AI/ML concepts and application in business process automation
HRIS platforms (Workday, SAP SuccessFactors, UKG)
Manufacturing, distribution, or equipment-intensive industries
Cloud-based enterprise applications and SaaS platforms
Technical Proficiency
Enterprise Applications: ERP systems (financial, supply chain, manufacturing), CRM platforms (sales, marketing, customer service), Salesforce (Sales/Service Cloud), HRIS platforms (workforce, payroll, talent), workflow automation, document management, and collaboration tools.
AI & Intelligent Automation: AI agent development frameworks and platforms (Microsoft Copilot Studio, Azure AI Agent Service), intelligent automation and RPA technologies (Power Automate, UiPath, Automation Anywhere), AI/ML concepts and practical enterprise applications, natural language processing (NLP) and conversational AI, prompt engineering and agent orchestration techniques, AI governance, ethics, and responsible AI practices, evaluation frameworks for identifying optimal AI execution strategies.
Integration & Data Technologies: API design and development (REST, SOAP, GraphQL), integration platforms and middleware (iPaaS), ETL tools and data integration patterns, master data management (MDM), data quality tools, database technologies (SQL, data modeling).
Technical & Infrastructure: Cloud platforms (Azure, AWS), application security and identity management, system architecture and design patterns, Agile and DevOps methodologies, project management tools, version control and change management.
Business & Leadership Skills
Business process analysis and optimization
Vendor management and contract negotiation
Executive communication and stakeholder management
Team leadership and technical mentoring
Change management and user adoption strategies
Budget planning and financial management
Company Benefits
We offer health, dental, vision, life, and more as a comprehensive benefits package.