Director-Information Services

About the role

The Director of Information Services leads the planning, delivery, and operational performance of Information Services teams supporting major facility implementations, departmental moves, technology deployments, and related infrastructure initiatives. This leader ensures that IS projects, services, and investments align with business and clinical needs while maintaining operational stability, effective resource deployment, and accountability for results.

The role provides leadership across complex, multi-site initiatives involving end-user technology, network and voice services, low-voltage infrastructure, wireless connectivity, and other technology components required to support new construction, facility expansions, relocations, and operational growth. The Director partners closely with clinical, operational, application, infrastructure, Design and Construction, and vendor stakeholders to manage dependencies, mitigate risks, and deliver successful outcomes.

This role is home-based at our Shadeland location but requires a strong onsite presence to support active projects and operations. The Director will regularly work across the local metropolitan area and travel periodically to Fort Wayne, Lafayette, and other locations as needed. Onsite work is expected to average three to four days per week, depending on project demands.

Key Relationships

Reports to: Executive Director, Information Services

Requirements

• Bachelor's degree preferred or equivalent experience
• 7-10 years of relevant management experience in a business or clinical systems environment
• Familiarity with process/performance improvement methodologies, system implementations, and workflow analysis
• Prior management experience in a complex, matrix organization
• Demonstrated fundamental understanding of project accounting and financial management

Preferred Qualifications

• Experience supporting healthcare, hospital, clinical, or other highly regulated environments
• Experience supporting new facility openings, hospital expansions, construction initiatives, departmental relocations, or large-scale infrastructure deployments
• Project management, program management, IT service management, or related professional certification
• Knowledge of state and national regulatory agency guidelines
• Experience with contractor and vendor management

About Indiana University Health

Indiana University Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals, and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics, and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, brings together highly skilled physicians, researchers, and educators to provide world-class care for children and adults and improve the health of patients and communities across Indiana.