Director, Infectious Disease

Major Duties And Responsibilities

• Analyzes and critically thinks about the organization's care model to guide patient care.
• Maintains the standard of clinical care, using diagnostic testing appropriately and cost-effectively, and providing appropriate treatment.
• Assesses barriers in patients' social environments that may affect health outcomes and works with the business intelligence team to promote data-driven decisions.
• Create and implement new quality initiatives and related PDSAs or fishbone diagrams, as needed.

Professionalism

• Demonstrates professionalism and integrity in all aspects of patient care and collaboration.
• Fosters a collaborative work environment.

Communication

• Advocates for referral to ASTRx for HIV patients.
• Responds promptly to queries from sponsors.
• Participates in internal committees and work groups as requested.
• Leads the monthly ID Committee meeting.
• Represents Chase Brexton at community, quality, and TA meetings including but not limited to Planning Council, Baltimore EMA Quality Improvement Collaborative, and Maryland HIV Planning Group.
• Participates in monthly and quarterly conference calls with Program Officers as the Ryan White Quality Lead for the organization.

Patient Focus

• Effectively engages patients in their care.
• Fosters an environment of excellent customer service.
• Works closely with SWOD and the patient advisory council (PAC).
• Ensures quality and compliance with regulatory standards.
• Provides clinical training, leadership, and mentorship to staff providers, residents, and externs.
• Promotes excellence in patient care and outcomes through collaborative work with other departments.
• Leads efforts to develop and establish programs to improve ID quality for the communities served.
• Collaborates with teams to assess and enhance program effectiveness, patient satisfaction, and access to care.

Compliance, Policy, and Procedure

• Shows meaningful progress toward quality improvement goals.
• Keeps current with organizational policies and procedures and puts them into action accordingly.
• Adheres to RW goals and requirements and implements PDSAs.
• Ensures adherence to administrative policies and procedures.

Workplace Computers and Equipment

• Maintains complete, legible, and comprehensive documentation.
• Utilizes EMR resources to manage patient care, flags, protocols, and referrals.

Planning and Organizing

• Timely with respect to completion of necessary paperwork such as disability forms.
• Reads and responds to e-mail in a timely manner.
• Covers grant deliverables and performance metrics with Ryan White Program Coordinator including but not limited to work plans, progress reports, CQM plan, CQM narrative, etc.

Strategic Leadership

• Provides direction to the organization with respect to ID related matters.
• Fulfills the role of CBHC's clinical consultant in ID.
• Keeps CBHC clinical staff aware of updates to ID guidelines and new research findings through regular presentations at staff meetings.
• Ensures that medical staff and other interested/involved departments (nursing, SWOD) are aware of current clinical trials and changes in guidelines.
• Represents CBHC to the medical and patient communities, as well as the community at-large, as an expert in HIV Medicine.

Teamwork

• Collaborates with all other departments across the organization to uphold quality standards and address patient satisfaction in a timely manner.
• Works closely with leadership, finance, information technology, quality assurance, infection control, and other departments to ensure:
• Accurate and compliant health records.
• Timely staff review and audits.
• Staff compliance with protocols and documentation standards.

Performance Management

• Completes evaluations of staff in a timely manner.
• Supervises and supports all clinical providers reporting to the DoID.
• Sets and communicates clear performance expectations, goals, and objectives for team members.
• Identifies training needs and supports ongoing development opportunities for staff.
• Fosters a culture of accountability, collaboration, and continuous quality improvement.
• Ensures staff adhere to clinical standards, safety protocols, and documentation requirements.