Director II, Transportation and Logistic
Job Summary
The Director II, Transportation and Logistics provides strategic leadership and operational oversight for Goodwill's transportation, logistics, processing, storage, fleet management, and salvage functions. The Director develops and implements efficient, scalable, and data-driven logistics practices that improve service levels, productivity, safety, cost control, and revenue generation across the donated goods supply chain.
Essential Functions
Establish and measure key performance indicators (KPIs) to drive performance for on-time, in-full delivery performance, shipping costs for all forms of transit, warehouse/processing operations productivity and quality.
Manage donated product logistics, transportation processes, negotiate vehicle lease/purchase programs, and coordinate vehicle maintenance.
Implements improved processes and management methods to generate higher return on investment (ROI) and workflow optimization.
Review procedures, formulating policy and developing and implementing new strategies and process improvements.
Understand, review, and work to improve all aspects of operations.
Ensure that productivity, processing, storage, salvage, and distribution criteria are balanced to maximize revenue.
Ensure donated articles are protected, properly sorted, stored, distributed or disposed of, in accordance with company policies and Occupational Safety and Health Administration (OSHA).
Supervise the production and accurate sorting of material goods at the dock and warehouse.
Oversee all supervisors, assigned drivers, driver helpers, and associates to include hiring, training, issuing disciplinary actions, completing and issuing performance evaluations, and termination.
Conduct safety training in a consistent and timely fashion to reduce work-related injuries and equipment failure; provide personal protective equipment and appropriate footwear as needed.
Coach supervisors to use best practices to motivate staff and maintain a safe and productive work environment.
Ensure adequate staffing, supplies, and tools to reach work productivity goals.
Advise and counsel subordinates on matters relating to work productivity, quality and work approach/behavior at work.
Manage supervisors to ensure proper priorities and work goals are established.
Maintain accurate inventory of parts, ensuring orders received are correct and complete.
Analyze maintenance and repairs costs for efficiency and effectiveness.
Forecast and prepare annual budget, review monthly financial statements, and adjust business approach to ensure business goals are met.
Report any significant matters that could affect Goodwill to the Chief Operating Officer and provide recommendations for action when appropriate.
Provide leadership, training, and support to subordinates.
Ensure continuity of operations at all levels.
Ensure open communication.
Promote harmony within and between all departments.
Consistently apply and implement Goodwill policies and procedures to protect Goodwill from legal liability.
Work cooperatively with all department heads to ensure the most effective and efficient handling of donated goods.
Qualifications
A Bachelor's degree in Logistics, Supply Chain, Transportation, Business Administration or a similar field of study is required.
At least ten (10) years' experience in product logistics management, supervising and managing people and financial plans/budgets, or a strong combination of education and experience.
Strong financial acumen.
Advanced working knowledge of Microsoft Office (Outlook/Excel/Word/PowerPoint).
Advanced working knowledge of transportation safety best practices and regulations.
Proven ability to evaluate, recommend and implement transportation management tools, policies/procedures and software to meet current and future business needs.
Demonstrated success managing multiple functions, projects and priorities.
Strong communication and customer service skills with the ability to work effectively with a wide range of employees and customers in a diverse community.
Proven ability to coach and develop talent.
Strong work ethic, self-starter, problem-solver, and team player.
Ability to drive for company business.
Physical Requirements
Continuous (5-8 hours): Frequently (3-4 hours): Occasionally (1-2 hours): Never
Lifting: Heavy: 45 lbs & over - NEVER
Moderate: 15-44 lbs - NEVER
Light: 14 lbs & under - OCCASIONALLY
Carrying: Heavy: 45 lbs & over - NEVER
Moderate: 15-44 lbs - NEVER
Light: 14 lbs & under - OCCASIONALLY
Pushing/Pulling: OCCASIONALLY
Reaching Above Shoulder: OCCASIONALLY
At Shoulder: OCCASIONALLY
Below Shoulder: OCCASIONALLY
Twisting: OCCASIONALLY
Bending: OCCASIONALLY
Kneeling/Crawling: NEVER
Squatting: NEVER
Climbing: Use of legs only (stairs) - OCCASIONALLY
Use of arms & legs (ladders) - NEVER
Hearing: Continuous
Visual: Close - CONTINUOUSLY
Distant - CONTINUOUSLY
Depth Perception - CONTINUOUSLY
Hands/Fingers: Simple grasping - CONTINUOUSLY
Fine Manipulation - CONTINUOUSLY
Repetitive Movements: CONTINUOUSLY
Walking: OCCASIONALLY
Standing: OCCASIONALLY
Sitting: CONTINUOUSLY
Speaking: CONTINUOUSLY
Other: OCCASIONALLY - Driving