Director - Human Resources

About the Company

Advance your career in security with Allied Universal® Enhanced Protection Services, the global leader in security and threat mitigation. Following the acquisition of MSA Security® in 2021, we became the world’s largest non-governmental canine detection company. Specializing in canine explosives and firearm detection, we offer exciting career opportunities for those passionate about canine security. Join our innovative team committed to excellence in the security industry and make a meaningful impact.

About the Role

The Human Resources Director will oversee the Enhanced Protection Services Growth Business Unit (Canine, Executive Protection, and Risk and Advisory Services). This role operates out of our New York City office and requires approximately 30% travel, including local (vehicle) and regional (air) travel. This is a 100% on-site position in New York City; candidates must be able to work from the NYC office full-time.

Responsibilities

• Serve as a strategic business partner to the President of Enhanced Protection Services, delivering continuous support and expert guidance to drive informed decision-making.
• Lead talent development, engagement, and succession planning initiatives, implementing targeted staffing and retention strategies to optimize employee growth, commitment, and long-term retention.
• Lead and mentor a team of human resources and recruiting professionals by providing coaching, support, and recognition while fostering accountability. Encourage a collaborative and inclusive work environment to promote teamwork, open communication, and professional development.
• Support the Talent Management process and guide resolution of employee investigations, acting as the company representative in employment-related legal actions under the guidance of the VP of HR.
• Oversee all aspects of Collective Bargaining Agreements, ensuring compliance with company policies, fostering positive union relations, and managing grievances while training supervisors and managers for consistent policy application.
• Represent Human Resources and business units on cross-functional team projects, new programs, process improvement, and Mergers and Acquisitions (M&A) integration.

Requirements

Must possess one or more of the following:

• Bachelor’s degree in Human Resources, Business, or related field.
• Associate’s degree in Human Resources, Business, or related field with a minimum of ten (10) years of progressively responsible human resources management experience.
• High school diploma with a minimum of twelve (12) years of progressively responsible human resources management experience.

• Minimum of seven (7) years of human resources managerial experience required, including direct responsibility for employee relations, policy and procedure development and administration, workers’ compensation and safety program management, and senior-level business involvement.
• Experience with multi-state operations in a highly regulated service industry and/or oversight in an organization with a high-volume entry-level workforce.
• Working knowledge of automated payroll/HRIS systems.
• Strong working knowledge of all labor laws in the applicable geographic region, as well as extensive knowledge of relevant federal employment laws/regulations, workers’ compensation/OSHA procedures and regulations, and discrimination/harassment investigation and defense procedures.
• Proven ability to take initiative, prioritize multiple competing tasks, and manage deadlines effectively.
• Outstanding oral and written communication skills.
• Excellent customer service skills with the ability to engage professionally at all levels, effectively de-escalate tense situations, and collaborate as a team player across the organization and with clients.
• Ability to articulate policies and procedures in a clear, concise manner.

Preferred Qualifications

• MBA or advanced HR-related degree.
• Professional Human Resources certification (e.g., PHR, SPHR, GPHR).
• Prior work experience liaising with union representatives and managing a workforce under a Collective Bargaining Agreement.

Pay

Base salary range: $120,000 to $160,000, plus a 20% bonus and equity plan.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in our company’s 401(k) or Supplemental Income Plan, subject to eligibility requirements.
• Eight paid holidays annually, five sick days, and four personal days.
• Vacation time accrued at a rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.