Director, Human Factors

About the Firm

Secretariat professionals are trusted in the highest-stakes legal, risk, and regulatory matters around the world. When you join Secretariat, you become part of a rapidly growing elite team of bright minds and passionate problem-solvers. Your skills and expertise will be utilized on day one—working with the world’s most renowned law firms, leading corporations, and influential institutions to answer complex questions that shape critical financial, economic, and strategic business decisions.

Our globally integrated teams are united by the ambition, energy, and commitment they bring to every challenge. We inspire and empower an open, collaborative culture that embraces ongoing professional development, recognition, diversity, and—most importantly—you.

About Our Engineering Sciences Team

As part of our expanding Global Engineering and Scientific consulting team, you will work at the forefront of today’s most complex engineering challenges. You will be engaged in analyzing failures of a myriad of products from a variety of industries, with a heavy focus on large industrial facilities like power plants, Oil & Gas facilities, chemical processing plants, and construction. Additionally, you will work on projects involving automotive, consumer products, consumer electronics, and medical devices.

Our Human Factors group applies principles of human behavior, abilities, and limitations to the design of systems and projects, ensuring they are safe, efficient, and user-friendly. Secretariat leverages our diverse technical expertise and industry knowledge to provide clients with world-class value in identifying solutions that drive performance and safety.

Secretariat is a diversified international expert services firm with more than 500 professionals in 20+ cities around the globe. The firm was recently ranked as the #1 firm in Global Arbitration Review’s prestigious GAR 100 Expert Witness Firms’ Power Index, and more than 90% of Secretariat’s leading experts are recognized as leaders in their field by the independent Lexology rankings.

Responsibilities

• Conduct hands-on failure analysis investigations
• Plan and execute laboratory tests
• Conduct field inspections
• Communicate with clients and counsel
• Assist with the preparation of critique reports examining the conclusions of other experts
• Assist with the preparation of technical reports
• Develop positive relationships with colleagues, peers, and clients
• Prepare for and attend hearings, trials, and mediations
• Manage the day-to-day requirements of multiple engagements

Exceptional analytical skills, problem-solving, communication skills, and creativity are the foundation for successful professionals at Secretariat.

Qualifications

• Master’s or PhD degree in Experimental, Industrial or Cognitive Psychology, Industrial Engineering plus 5 years of experience as a Human Factors professional or a related field with +10 years of experience as a Human Factors professional
• Certified Human Factors Professional or Certified User Experience Professional (desirable)
• Specific work experience in the forensic field with experimental design, safety consulting, statistical analysis, and/or evidence examination (related educational experience will also be considered)
• Experience with research and application of regulations and standards, analyzing scientific literature on human performance and safety, and applying these to various accident scenarios
• Participated in or conducted human factors research and testing
• Performed design and evaluation of warnings, safety information, and user performance data
• Experience working in teams, case management, client relationships, project support, and preparing and communicating technical information effectively
• Work experience in human-computer interaction, human factors and product design, occupational biomechanics, cognitive engineering, and/or work physiology
• Strong expert report writing skills to complement analytics
• Able to quickly assimilate relevant information in unfamiliar situations and develop creative approaches and solutions necessary to resolve complex problems
• The ability to manage and prioritize your time and your team’s time, potentially against a backdrop of competing deadlines
• Excellent analytical and problem-solving abilities
• Excellent listening, verbal, written, technical, and presentation skills
• The desire to lead auxiliary tasks associated with a growing practice within a rapidly growing firm
• The ability to travel as-needed