Director, HR Operations

Key Responsibilities

• Lead initiatives to streamline and modernize HR processes to improve efficiency, scalability, and employee experience.
• Partner with HR leadership to identify process gaps and implement best practices aligned with business objectives.
• Manage the configuration, maintenance, and continuous improvement of the Dayforce HRIS platform.
• Collaborate with stakeholders to ensure system functionality meets business needs and compliance requirements.
• Oversee data integrity, reporting, and analytics to support informed decision-making.
• Ensure accurate and timely payroll processing in compliance with federal, state, and local regulations.
• Partner with Finance and HR teams to resolve payroll issues and drive continuous process improvement.
• Maintain high standards of data accuracy, integrity, and security across all HR systems.
• Ensure compliance with labor laws, tax regulations, company policies, and SOX requirements.
• Support process controls, documentation, testing activities, remediation efforts, and audit readiness.
• Align HR operations with organizational objectives to deliver a seamless employee experience.
• Provide data-driven insights and recommendations to HR leadership through reporting and process analysis.
• Support governance of the HR project portfolio, talent analytics, system enhancements, and process controls.
• Lead and participate in HR technology and process improvement initiatives, ensuring timely and cost-effective delivery.
• Provide direction to technical teams regarding the design and development of systems, applications, reports, and analyses that support business needs.

Basic Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field; equivalent experience will be considered.
• 7+ years of progressive HR experience.
• Hands-on experience with Dayforce HRIS required.
• Experience with HRIS configuration and optimization strongly preferred.
• Strong knowledge of SOX compliance requirements, including internal controls, documentation standards, testing cycles, remediation tracking, and audit support.

Additional Qualifications

• Proficiency in HRIS platforms and analytics tools with the ability to leverage data for informed decision-making.
• Naturally curious with a tendency to ask thoughtful questions that add value and drive better outcomes.
• Collaborative team player with a proven ability to build strong relationships across the organization.
• Broad knowledge of HR functions, systems, and business processes.
• Strong business and financial acumen with the ability to connect business objectives to HR strategies.
• Experience leading and developing HR teams; demonstrated ability to influence and drive change without direct authority.
• Strong project management skills with experience leading cross-functional HR technology, payroll, compliance, and process transformation initiatives.
• Excellent verbal and written communication skills with the ability to communicate effectively across all levels of the organization and translate data into actionable insights.
• Able to thrive in a fast-paced environment while maintaining confidentiality and managing competing priorities.
• Highly responsive and customer-focused, with the ability to handle multiple deadlines and complex workloads.
• Resilient and adaptable, with the ability to view setbacks as learning opportunities and quickly turn challenges into solutions.

Compensation

The base salary range for this position is $130,700 - $196,100 annually.