Director, HR Experience US, EMEA, India, Japan

About the role

The Director, HR Experience (US, EMEA, India, Japan) is a senior leadership role responsible for enabling and continuously improving a high-quality, consistent employee and manager experience across multiple regions.

Responsibilities

• Uplevel Manager Capability
• Partner with Talent Development & Inclusion (TD&I) to enable and embed core people-leader capabilities through locally relevant, experience-led delivery.
• Build, develop, and lead a high-performing global HR Experience Partner team that provides just-in-time coaching, practical guidance, and manager-ready frameworks developed by TD&I and COEs.
• Strengthen manager confidence, consistency, and accountability by translating leadership capability frameworks into clear expectations, tools, and moments-that-matter across the employee lifecycle.
• Serve as a frontline experience multiplier, ensuring managers consistently understand how to apply people practices—not just what to do.
• Deliver HR Programs Through Experience-Led Activation
• Drive the activation, adoption, and consistent experience of core HR programs across regions in close partnership with HR Operations and COEs.
• Translate global HR initiatives into manager-ready practices that are intuitive, locally applicable, and scalable.
• Enable leaders to engage effectively with HR programs by simplifying complexity and reinforcing expectations through coordinated communications, tools, and reinforcement.
• Provide feedback loops to COEs and HR Operations to improve program usability and effectiveness based on lived manager and employee experiences.
• Support the Business through Integrated Enablement
• Partner closely with HR Business Partners, Legal, HR Operations, and Centers of Excellence to deliver integrated, experienced-led people solutions aligned to evolving business priorities.
• Act as a connector that balances business needs, employee experience, and risk awareness, ensuring consistency without sacrificing local relevance.
• Enable HRBPs and leaders by clarifying roles, decision pathways, and escalation points within people processes.
• Identify friction points between the business and HR and proactively address them through experience improvements and enablement.
• Drive Country-Level HR Compliance and Governance
• Collaborate with Legal, Employee Relations, and regional HR teams to ensure people practices comply with local employment laws, regulatory requirements and internal governance standards.
• Interpret complex employment regulations and convert them into clear, practical guidance that empowers managers to make compliant, people-centered decisions.

Qualifications

• 10+ years of progressive experience in employee experience, HR transformation, organizational effectiveness & manager enablement, with demonstrated impact in complex, matrixed organizations; experience in technology or manufacturing environments strongly preferred.
• Demonstrates strong regulatory acumen by partnering with Legal, Employee Relations, and regional HR teams to ensure people practices meet country-specific employment requirements, while translating complex regulations into clear, actionable guidance that enables managers to make compliant, informed decisions.
• Proven ability to build, lead, and scale high-performing global teams across multiple regions, cultures, and regulatory environments, with a focus on consistency of experience and local relevance.
• Strong track record partnering with senior leaders, HR Business Partners, HR Operations, and Centers of Excellence to translate people strategies into practical, manager-ready experiences that address leadership, talent, and organizational needs.
• Strong coaching, facilitation, and communication skills, with the ability to leverage storytelling to enable manager effectiveness, and drive alignment across diverse stakeholder groups without direct authority.
• Sound judgment and strong influencing capability, grounded in accountability, trust, inclusion, and respect, with the ability to balance business priorities, employee experience, and risk considerations.
• Demonstrated ability to operate effectively in ambiguity, manage multiple large-scale initiatives simultaneously, and adapt approaches in fast-changing, global business contexts.