Director, Healthcare Account Partner

About the role

The Director Account Partner (AP) is responsible for shaping and securing strategic healthcare programs. This role requires a Transformation executive and strategic seller who can navigate GxP and HIPAA environments and convert AI visions into commercial mandates. Key responsibilities include leading digital transformation roadmaps, aligning cross-functional teams, and closing high-complexity, multi-million dollar services pursuits.

Responsibilities

• Commercial Orchestration: Lead E2E go-to-market motion to build 7- and 8-figure proposals, align cross-functional teams, and secure customer value.
• Account Strategy & Growth: Drive account planning, map program outcomes to commercial milestones, and self-originate high-value opportunities.
• Executive Leadership & Value Realization: Engage at the CxO level, build client relationships, and inspire cross-functional teams.

Requirements

• 6+ years experience leading technology transformation programs at Fortune 500 companies
• 4+ years of management or internal consulting experience leading large strategic programs
• 3+ years of experience leading, managing, coaching, and developing staff
• Expertise in at least one area: Sales, Service, Marketing, Omni-channel, Customer Experience, Technology Delivery, and Operations
• Presentation business value led pitches and effectively negotiate terms with commercial rigor & sound business judgment
• Significant experience managing C-suite customer relationships and executive objection handling
• Demonstrated ability and willingness to balance strategic thinking and 'roll up sleeves' to drive customer and team success
• High emotional intelligence, including empathy, curiosity, and desire to improve and constantly learn
• Strong academic credentials - bachelor’s degree required; relevant technical or business (MBA) post-graduate degree preferred

Preferred Requirements

• Track record of strong performance across blended consultative sales, technology sales and/or technology program delivery
• Experience owning pursuit teams and participating in the proposal development process
• Demonstrated negotiation and conflict management skills
• Strong technical acumen and experience working with technical teams
• Prior role as an executive with excellent verbal, interpersonal, and presentation skills, and a track record of decisive decision making
• Experience selling and/or delivering Professional Services in a context similar to Salesforce or a Global System Integrator type environment

Benefits

At Salesforce, you'll be supported by a comprehensive benefits package that includes:

• Time off programs
• Medical, dental, vision, mental health support
• Paid parental leave
• Life and disability insurance
• 401(k)
• Employee stock purchasing program

For more details, visit Salesforce Benefits.