Director, GTM Operations & Platforms

About the role

This role will lead operational priorities focused on execution quality, efficiency, safety, and measurable performance outcomes. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a Media environment.

Location: Remote - US based candidates only, no visa sponsorship available

Responsibilities

• Lead and mentor a team of 20-25 operations professionals across various functions
• Drive the evolution of Salesforce, CPQ, and related applications to enhance the seller experience
• Oversee the global Deal Desk function to streamline pricing, quoting, and contracting processes
• Implement automation and process excellence to boost seller productivity and reduce deal cycle times
• Lead change management strategies ensuring effective sales process and platform transformations

Qualifications

• 8+ years in Sales Operations or GTM Operations, with 3+ years managing teams
• Track record in large-scale operational transformations such as CRM consolidation and CPQ implementation
• Deep expertise in Salesforce and CPQ, with a proven ability to develop GTM tools roadmaps in collaboration with IT
• Experience in managing a global Deal Desk function, focusing on pricing, quoting, and approvals
• Proven success in leading structured change management programs with real adoption metrics

Pay

$160,000 – $185,000 annually

Benefits

• Comprehensive health and wellness programs
• Professional development opportunities and career advancement
• Collaborative environment fostering innovation and teamwork