Director, GTM Operations

About the role

For our client, we are seeking a Director, GTM Operations to join the team of a leader in the Finance & Insurance space. This role will shape the operating model that supports growth across the go-to-market organization, with a focus on sales operations, RevOps, and incentive compensation. You will partner closely with sales leadership and cross-functional stakeholders to improve process discipline, strengthen forecasting and planning, and enable scalable execution. The position also includes driving AI-enabled automation to streamline workflows and improve efficiency across the commercial organization.

Responsibilities

• Establish and execute operational processes that support sustainable growth
• Lead AI transformation within RevOps to enhance workflows
• Drive adoption of AI-driven automation in sales processes
• Standardize and refine workflows in collaboration with leadership
• Conduct continual assessments to improve sales operations
• Oversee incentive compensation design aligned with strategic objectives
• Manage budgeting processes for the GTM department

Qualifications

• 10+ years of experience in Sales Operations within the FinTech or modern payments sector
• Expertise in Salesforce and sales tools implementation
• Strong operational mindset with proven process-building skills
• Deep knowledge of enterprise software compensation structures
• Ability to analyze business problems and provide data-driven recommendations
• Proven success in managing a high-revenue sales operations team
• Strong communication skills for both technical and executive audiences

Benefits

• Flexible work environment with options for remote or in-office work
• Multiple health insurance options for employees
• Flexible time off policy, allowing employees to take what they need
• Retirement savings program with company contribution
• Equity offerings and Employee Stock Purchase Program
• Comprehensive family-forming benefits and up to 20 weeks of Parental Leave
• Support for mental health and professional coaching services
• Stipends for remote work and annual professional development funding

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $187,000 – $275,000 annually