Director, Growth Strategy

Job Description

To support this growth, we’re looking for a Director to join our Channel Management Team where you will own the P&L of one of our largest retail partnerships. You will manage and have accountability for our growth initiatives, profitability initiatives, and account maintenance.

Responsibilities

• Strategy Development: define the right set of strategies and actions to deliver the performance promises.
• Initiative Planning, Selling into Stakeholders, Implementation, and Monitoring: build selling stories and project manage joint-growth and profitability initiatives to completion – with stakeholders at the retail partner and internal teams. Ensure objectives remain met/on track.
• Customer Experience: understand the retail partner’s path to purchase and post-purchase experience (including claim filing and service), and then partner with Customer Experience and other teams to deliver the best solutions.
• Retail Execution and Channel Marketing: partner with Retail Execution and Merchandising to increase in-store customer and Associate awareness. Partner with the retail partner’s dotcom teams to increase online sales.
• Account Support: provide support on a variety of activities such as reporting, content development, event planning, and project management.
• Product and Service Innovations: gain a deep understanding of our business and bring your own ideas to the table.
• Competitive Analysis: conduct analysis and tracking of highly complex, dynamic partner environment to ensure we maintain our competitive advantage.

Qualifications

• Bachelor’s degree; MBA preferred.
• Corporate Strategy
• 7+ years of experience in management consulting; operations management; or business development/account management - especially working for/with retailers, OEMs/manufacturers, or other B2B businesses.
• Experience leading and motivating cross-functional teams.
• Strong organizational and communication skills, both written and verbal. Experience putting slides together to tell a story.
• Self-starter who can independently drive projects and initiatives forward, including through problem solving and decision-making. Comfortable with shifting priorities and ambiguity.
• Advanced user of Excel and PowerPoint. SQL and Tableau experience is a plus (but not required).