Director, Global Transformation

About the role

Ripple Treasury is redefining how businesses move, manage, and settle money across borders. This senior individual-contributor and leadership role is part of our Program Management team, focusing on driving sophisticated, enterprise-wide initiatives from strategy to execution. You will own end-to-end transformation programs that improve the way Ripple Treasury functions at scale—spanning process development, technology adoption, organizational change, and performance measurement. The role requires broad collaboration with Product, Engineering, Operations, Finance, and Go-to-Market teams, and demands someone who thrives in ambiguity, builds trust quickly with senior leaders, and translates high-level strategic goals into actionable roadmaps and measurable outcomes.

Responsibilities

• Lead enterprise-wide transformation initiatives across Ripple Treasury, driving cross-functional alignment from ideation through delivery and post-launch optimization.
• Partner with senior leaders from Product, Engineering, Finance, Operations, and GTM to define program scope, success metrics, and governance structures.
• Own sophisticated program roadmaps: build and maintain project plans, identify dependencies, proactively surface risks, and drive resolution.
• Champion organizational change management—develop communication strategies, training plans, and adoption frameworks that embed lasting change.
• Translate ambiguous strategic priorities into structured, executable work with clear ownership and accountability.
• Establish and maintain program health reporting and executive-level status updates; facilitate steering committees and cross-functional working sessions.
• Identify systemic inefficiencies in how Ripple Treasury operates and develop the argument, roadmap, and delivery plan to address them.
• Collaborate closely with peer Program Managers and serve as a senior thought partner, elevating the practice of coordinating programs across the team.
• Represent the PMO perspective in planning cycles, crafting how transformation initiatives are prioritized and resourced.

Requirements

• Proven experience in program management, management consulting, strategy, or a related field, with at least 3–5 years in a Director-level or equivalent senior role.
• Experience owning and delivering large-scale, cross-functional transformation programs at a high-growth tech company or financial services firm.
• Exceptional collaborator leadership skills—you build credibility quickly with executives and peers and navigate organizational complexity with ease.
• Strong process design and systems-thinking skills; you can map current-state, develop future-state, and build the bridge between them.
• Comfort working across product, engineering, and operations contexts—you don’t need to be a technical expert, but you know how to partner with teams who are.
• Proficiency with modern program management tooling (Asana, Jira, Smartsheet, or equivalent); familiarity with data tools (e.g., Looker, Tableau) is a plus.
• Demonstrated experience applying AI tools to program management or operational workflows—including using large language models (e.g., Claude, ChatGPT) to accelerate research, synthesize information, draft communications, or automate routine tasks.
• Comfort adopting and evaluating emerging AI capabilities; able to identify where AI tooling can meaningfully improve team productivity and program outcomes, and champion adoption across cross-functional collaborators.
• Experience in FinTech, payments, or financial infrastructure is a strong plus.

Nice to Have

• Hands-on experience with Claude (Anthropic) for business workflows—including prompt design, Cowork or API-based automation, or deploying Claude within team tooling.
• Background in management consulting (top-tier firm) or corporate strategy.
• Exposure to global or multi-regional program delivery across time zones and regulatory environments.
• Familiarity with B2B payments, treasury management, or cross-border settlement.
• PMP, PgMP, or equivalent certification.

About Ripple Treasury

Ripple is the leading provider of crypto solutions for businesses, helping financial institutions move money globally with speed, transparency, and cost-effectiveness. Our Treasury team sits at the center of that mission—managing the capital and operational infrastructure that makes real-time global payments possible. You’ll join a high-performing, passionate team where your work has direct impact on how the global financial system evolves.

This role works alongside a peer Director-level Program Manager and reports to the Head of Program Management within Treasury. You’ll have the scope, sponsorship, and autonomy to drive meaningful transformation.

Pay

For positions that will be based in IL, the annual salary range is $196,000 USD - $240,000 USD. Actual salaries may vary based on numerous factors including an individual applicant’s experience and qualifications. This range does not include equity or additional compensation, such as bonuses.

Benefits

• Do Your Best Work
  • A learning environment where you can dive deep into the latest technologies and make an impact.
  • A professional development budget to support other modes of learning.
  • In-office collaboration for moments that matter, with flexibility to decide which 10+ days a month to come in.
  • Bi-weekly all-company meetings—business updates and ask-me-anything style discussions with the Leadership Team.
  • Team offsites, bonding activities, happy hours, and more.
• Take Control of Your Finances
  • Competitive salary, bonuses, and equity.
  • Competitive benefits covering physical and mental healthcare, retirement, family forming, and family support.
  • Employee giving match.
  • Mobile phone stipend.
• Take Care of Yourself
  • R&R days to rest and recharge.
  • Generous wellness reimbursement and weekly onsite & virtual programming.
  • Generous vacation policy—work with your manager to take time off when you need it.
  • Industry-leading parental leave policies and family planning benefits.
  • Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events.