Director, Global TA Operations

About the role

Moderna is seeking a Director, Global Talent Acquisition Operations to lead and scale the operations that enable hiring globally. This role is accountable for TA operational excellence, performance of our global Recruitment Process Outsourcing (RPO) and contingent workforce provider partnerships, recruiting technology, data, and compliance.

As the operational owner of our RPO partnership, this leader will establish clear governance and performance expectations, use data to identify opportunities and risks, and ensure strong alignment across the RPO, retained Talent Acquisition team, and business. This leader will continuously challenge how work gets done through simplifying, standardizing, and digitizing processes to create a scalable, compliant, and high-performing global TA operating model.

Responsibilities

• Lead global TA Operations, setting the strategy and operating model to deliver a consistent, scalable experience for candidates, hiring managers, and recruiters.
• Own RPO governance and performance, including SLAs, KPIs, scorecards, capacity and productivity, governance reviews, escalations, and continuous improvement.
• Drive operational performance through data, identifying trends, risks, and opportunities and translating insights into clear actions and measurable improvements.
• Simplify and standardize global recruiting processes, eliminating unnecessary work and establishing clear processes, controls, and governance.
• Lead TA vendor strategy and performance, including RPO, contingent workforce, search, assessment, and background screening partners.
• Own TA technology optimization, partnering with Digital to improve our tech stack and identify opportunities for automation and AI.
• Lead operational readiness and change for new markets, technology deployments, process changes, and business transformations impacting recruiting.
• Ensure global operational compliance, partnering with Legal, HR, and other functions to establish appropriate recruiting processes and controls.
• Lead and develop the TA Operations team, establishing clear priorities, performance expectations, and accountability.
• Partner across the organization with Talent Acquisition, HR, Digital, Legal, Procurement, and Finance to deliver business priorities and resolve operational issues.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 12+ years of experience in Talent Acquisition, Talent Acquisition Operations, recruiting operations, or RPO.
• 4+ years of people leadership experience with responsibility for globally distributed teams, performance, and development.
• 4+ years of experience implementing, administering, or optimizing enterprise recruiting technology, including an ATS or HRIS.
• Experience working with or for an RPO, MSP, or other outsourced recruiting/workforce solution.
• Experience leading Talent Acquisition operations, programs, or transformations across multiple countries or regions.
• Experience designing and implementing standardized recruiting processes, governance, or operational controls.
• Experience using recruiting data and operational metrics to identify performance gaps and drive measurable improvements.

Preferred Qualifications

• 3+ years of experience in life sciences, biotechnology, pharmaceuticals, start-up, or another high-growth environment.
• 2+ years of experience with Workday Recruiting; experience with HiredScore or another AI-enabled talent platform.
• Hands-on experience managing or governing an RPO, MSP, or other outsourced recruiting/workforce solution, including responsibility for SLAs, KPIs, and performance management.
• Experience supporting recruiting operations across US, EMEA, and/or APAC, including country-specific hiring, employment, or data privacy requirements.
• Experience managing multiple Talent Acquisition vendors and contractual performance.
• Experience presenting operational performance and recommendations to VP-level or executive stakeholders.
• Experience implementing recruiting technology, automation, analytics, or AI solutions that delivered measurable improvements in efficiency, adoption, service delivery, or user experience.

Benefits

• Competitive healthcare, plus voluntary benefit programs to support your unique needs.
• A holistic approach to well-being, with access to fitness, mindfulness, and mental health support.
• Family planning benefits, including fertility, adoption, and surrogacy support.
• Generous paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown.
• Savings and investments to help you plan for the future.
• Location-specific perks and extras.

The successful candidate may be eligible for an annual discretionary bonus, other incentive compensation, or equity award, subject to company plan eligibility criteria and individual performance.

Pay

The salary range for this role is $167,000.00 - $300,700.00. An individual’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, performance, and business or organizational needs.

Schedule

Moderna embraces a 70/30 work model, with 70% in-office structure to foster a culture rich in innovation, teamwork, and direct mentorship.