Director, Global Research Group, Brand Performance

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.

About The Role

An experienced, trusted adviser to Kantar’s clients and people with inherent understanding of brand research and its purpose within a broader ecosystem. Is responsible for revenue targets that will build to a team’s book of business. Will actively contribute to building Kantar’s network of brand experts who deliver quality data and insights to their clients.

Responsibilities

• Commercial Accountability
  • Responsible for profitable delivery of Brand Performance work for assigned projects (~$1-5M revenue).
  • Contributes to Brand Performance new business opportunities to maintain and grow book of business.
  • Can independently price and scope a job and build a statement of work.
• Client Accountability
  • Leads small to mid-size accounts; both overseeing (small) accounts and involved in day-to-day of projects (for mid-size to large, complex, high-demand accounts).
  • Independently addresses client questions and requests, manages expectations and deadlines while providing status updates, and coaches on complex or new challenges.
  • Designs research and ensures quality delivery from junior staff (survey design, sample, specs, to deliverables).
  • Responsible for delivering on client servicing values and driving client satisfaction.
  • Strong critical and analytical thinker able to build story-driven and insightful reports with guidance from senior report.
  • Loops in senior support when needed.
  • Has experience presenting reports to clients and leading client meetings, and is able to navigate or address questions as they come up.
  • Starting to develop independent relationships with clients.
• People Accountability
  • May manage 1-2 direct reports. Accountable for managing their down-line to best meet utilization targets and Brand Performance goals.
  • Provides active feedback to account teams and down-line and coaches to address performance gaps.
  • Contributes to strategic priorities (Blueprint, +1/cross-sell strategy, SPARK).
  • Generates positive energy and contributes to Brand Performance team culture.

Requirements

• 5+ years of custom market research experience.
• Knowledge of research methods.
• Demonstrated experience executing custom research/analytics for multiple strategic research projects simultaneously from design to analysis and reporting.
• Proven experience consulting with and presenting insights and recommendations to clients.
• Excellent communication skills (verbal and written) with ability to use logical reasoning and problem-solving.
• Can-do attitude with experience successfully managing complexity; is driven, takes initiative, demonstrates ownership, and can manage challenging situations.
• Strong project management experience and time management while delivering against multiple deadlines.
• Bachelor’s degree in market research/marketing or related social science and analytic disciplines; Master’s preferred.

Skills

• Managerial Skills
  • Plans complex engagement/job planning.
  • Excellent project management skills.
  • Motivates/manages individuals & teams, stewards team culture.
• Technical/Analytical
  • Command of research methods and tools.
  • Provides technical and analytical leadership for maximum client impact.
  • Ability to master business tools (e.g., SPSS, Survey Reporter, data management/cross-tab tools, and other proprietary tools).
• Communication
  • Clear and effective written and verbal communication skills.
  • Confidently delivers messages and exemplifies Kantar values.

Benefits

• Comprehensive, highly competitive benefits package, including:
  • Medical plans with comprehensive, affordable coverage for a range of health services.
  • Health Savings Account/FSA.
  • Dental, vision, and benefits to cover unique healthcare needs.
  • Wellness Program.
  • 401k with match.
  • Tuition Reimbursement.
  • Commuter benefits.
  • Unlimited PTO.

Pay

The salary range for this role in Illinois is $102,200 - $124,933 USD Annual. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education, and/or certifications.

Location: Chicago, N. Green Street (Hybrid)