Director, Global Finance Operations – Director, Global Finance Operations – Order to Cash Delivery

What You Will Work On

• Own global O2C service delivery across billing, collections, cash application, disputes, deductions, and AR close through MSP governance
• Drive performance outcomes across key metrics including DSO, dispute cycle time, and cash application accuracy
• Partner with GPO-O2C to ensure global process standardization, governance, and control adherence
• Lead next-generation transformation initiatives including automation, advanced analytics, and AI/GenAI enablement
• Identify and eliminate value leakage across the Invoice-to-Cash lifecycle to improve working capital outcomes
• Establish strong governance with MSP partners, including performance management, service evolution, and innovation roadmap
• Enable scalable solutions for complex and fast-growing business models (marketplace, digital, wholesale)
• Bring visibility to O2C health through data-driven insights, storytelling, and executive-ready reporting
• Build and lead a high-performing team culture focused on accountability, continuous improvement, and innovation

What You Will Work With

• Global Process Owner (GPO) – O2C
• Sales and Marketplace Finance leaders
• Controlling and Corporate Finance teams
• Technology partners supporting SAP, O2C platforms, and automation solutions
• MSP/BPO leadership teams delivering global operations
• Cross-functional business stakeholders

What You Bring

• 10+ years of experience in Finance Operations with strong expertise in Order-to-Cash / Accounts Receivable
• Demonstrated leadership in global service delivery models, including MSP/BPO governance
• Deep understanding of Invoice-to-Cash processes, including billing, collections, disputes, and cash application
• Strong transformation experience in automation, digital finance, and AI/GenAI enablement
• Proven ability to influence senior stakeholders in a global, matrixed organization
• Strong business acumen with focus on working capital optimization and cash flow performance
• Experience with ERP (SAP) and O2C platforms (e.g., HighRadius, BlackLine or similar ecosystems)
• Strong data and analytics mindset; ability to translate insights into action
• Excellent leadership, communication, and stakeholder management skills
• Bachelor’s degree in Finance, Accounting, or related field. Will accept any suitable combination of education, experience, and training