Director Global Events

ECLARO's client is one of the largest mutual life insurance companies, providing long-term care insurance, mutual funds, and retirement-plan services across the US.

About the role

This position requires strong competence in simultaneously managing multiple projects with attention to detail and achieving all deadlines. The Director Global Events will collaborate with multiple internal and external stakeholders at all levels, managing expectations, providing solutions, and balancing a collaborative approach with assertiveness and diplomacy. The role focuses on planning, managing, and executing in-person and virtual events while supporting other Marketing initiatives. The Director will report directly to the Head of Global Event Management.

Responsibilities

• Manage and lead tactical and logistical planning and execution of assigned events, including regional meetings, symposiums, and product launch events. Responsibilities include managing internal & external speakers, sourcing and booking meeting rooms, and hospitality.
• Drive the planning and execution of internal meetings & events, industry & partner conferences and tradeshows, and client meetings & hospitality at all levels, across formats (in-person and virtual) and all budgets (large and small).
• Own event marketing timelines, including project management of event-related deliverables such as collateral support, invitations, selection and ordering of giveaway inventory, coordinating room blocks, and production of lead generation or marketing materials prior to trade shows.
• Report on tradeshow and event ROI with a focus on continuous improvement.
• Manage external vendors and internal/external partners, including Corporate Communications/PR, Sales, Marketing, and Corporate Travel, booth management vendors, on-site event planners. Build and maintain relationships with tradeshow vendors to negotiate booth location, marketing opportunities, and stay on top of show timelines.
• Partner with stakeholders and subject matter experts to shape and amplify event experiences.
• Maintain and monitor trade show assets and inventory.
• Own the Company Store premium item experience with strategic practices for merchandising and production, working closely with vendors and the in-house design team to enhance and elevate current offerings.
• Assist with internal marketing meetings and events.
• Build necessary event pages, registrations, and virtual platform links (Zoom, ON24, Teams, etc.).
• Manage registrations, track metrics, and provide reporting.
• Strategize with other Global Events Management team members to improve in-person and virtual events and develop differentiating ways to engage audiences before, during, and post-experience.
• Coordinate and run pre- and post-event meetings to communicate and align on planning elements with relevant stakeholders and debrief to leverage learnings for future programs.
• Manage project timelines, quality issues, resources, and budgets.

Requirements

• 7-10 years of experience in event planning and execution, preferably in the financial services industry.
• Dynamic experience in negotiations with external trade and marketing vendors.
• Exquisite organizational skills and polished written/verbal communication skills.
• Experience collaborating with internal and external resources to develop and contribute to strategic initiatives within budget and timelines.
• Strong project management skills with a knack for optimizing departmental processes.
• Exceptional written and verbal communication skills, and strong interpersonal abilities.
• A strategic mindset with the ability to set goals and a vision to elevate the event portfolio.
• Data-driven leadership experience, focusing on defining success metrics and continually refining the customer experience strategy.
• Proven ability to unite and motivate a diverse team of stakeholders, vendors, and colleagues to achieve outstanding results.
• Demonstrated critical thinking skills and the ability to thrive in a fast-paced, high-pressure environment while maintaining a sense of urgency and commitment to success.
• Familiarity with attendee management registration systems, apps, and event technology.
• Quick communication response time to colleagues and clients.
• Incredible attention to detail with strong project management (PM) skills and the ability to see the big picture.
• Ability to maintain an optimistic, approachable, and self-starter attitude. Solutions-driven.
• A strong sense of client orientation, internal or external, with a passion for hospitality.
• Seeks continuous mastery of new technical and business knowledge.
• Willing to learn and eager to be part of a fast-paced team environment.
• Excellent project management and organizational skills with a strong attention to detail.
• Ability to confidently lead while remaining a collaborative team player.
• Strong budgeting experience.
• Proven skills interacting with executive/senior management teams.
• A willingness to travel approximately 20% of the time and work non-traditional hours, including some evenings, weekends, as well as some international travel.

Pay

$72.72/hour

Benefits

• 401k Retirement Savings Plan administered by Merrill Lynch.
• Commuter Check Pretax Commuter Benefits.
• Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO.