Director, Finance Transformation & Continuous Improvement

Responsibilities

Aid the Chief Tax Officer in developing and implementing the finance transformation strategy, utilizing a centralized transformation management office dedicated to the launch of Lean Six Sigma ("LSS") initiatives across the finance organization. Ensure that LSS projects align with the CFO, FLT, and Quest's overarching objectives and goals. Incorporate AI into the overall strategy and stay updated on the latest AI advancements within finance. Coordinate with the AI Finance Council and data management office to establish and maintain robust data integrity controls. Organize and conduct workshops with key finance departments to advance process improvements. Facilitate follow-up workshops and working sessions with various finance teams to drive continuous improvement. Provide training on the most recent LSS tools for finance personnel. Manage a tracking tool to document savings and efficiency gains. Evaluate current finance processes, systems, and controls to pinpoint areas for enhancement and standardization. Support the Chief Tax Officer in designing operating models across people, process, organization, and systems, agreeing on these models, and overseeing their implementation. Contribute to the multi-year transformation program roadmap aimed at transforming the finance function into a world-class organization. Establish data-driven frameworks and processes to assess, measure, and manage program success, focusing on business value. Address specific "hot topics" by conducting deep dives, articulating issues with data-backed insights, and proposing solutions. Collaborate with IT, Robotic Process Automation (RPA), Finance Technology Committee, AI leaders, and other functional areas to integrate finance systems and technologies, ensuring seamless data flow and interoperability. Draft use cases and project plans aligned with project timelines, budgets, and quality standards. Develop and maintain Key Performance Indicators (KPIs) for all projects.

Qualifications

• Leverage Lean Six Sigma training and certification, with a minimum greenbelt preferred.
• Embrace a continuous improvement mindset, thinking creatively to drive best-in-class practices.
• Display strong collaboration and team-building skills, willing to lead teams through crises to achieve change.
• Show proficiency in modeling, Excel, and PowerPoint, capable of motivating and leading teams.
• Be able to travel occasionally to various Quest locations to conduct LSS workshops.

About the Role

The Director assists the Chief Tax Officer/VP in launching, driving, and maintaining Lean Six Sigma projects across the entire finance organization. Reporting to the Chief Tax Officer/Finance Continuous Improvement Leader, this role involves coordinating with the AI Finance Council and data management office to ensure data integrity, conducting workshops, and providing training on LSS tools. The Director also drives process improvement through workshops and working sessions, manages a tracking tool for savings and efficiencies, evaluates finance processes, and supports the Chief Tax Officer in designing operating models and overseeing their implementation. This role requires a bachelor’s degree in finance or technology, strong modeling and Excel skills, and the ability to motivate and lead teams in crisis situations. The Director must also be prepared to travel occasionally to various Quest locations to conduct LSS workshops.

Benefits

We offer a comprehensive suite of benefits designed to support employees and their families in achieving a balanced life. These include:

• Day 1 medical coverage, supplemental health, dental, and vision for full-time employees working 30+ hours.
• Best-in-class wellness programs and an annual, no-cost health assessment.
• Blueprint for Wellness® mental health program and healthyMINDS.
• 6 holidays plus a "MyDay" off.
• FinFit financial coaching and services, a 401(k) with company match up to 5%, and an Employee Stock Purchase Plan (ESPP).
• Life and disability insurance, with a buy-up option available.
• Flexible Spending Accounts (FSAs).
• Annual incentive plans and matching gifts programs.
• Education assistance through MyQuest for Education.
• Opportunities for career advancement.