Director Facility Operations

About the role

Join Tufts Medicine Behavioral Health Hospital, a new 144-bed behavioral health hospital in Malden, Massachusetts, developed through a partnership between Tufts Medicine and Acadia Healthcare. Serving children, adolescents, adults, and older adults, the hospital provides comprehensive inpatient behavioral health services along with intensive outpatient programming and serves as a teaching site for Tufts University School of Medicine. The facility was purpose-built to meet the growing demand for behavioral healthcare across the Greater Boston region while delivering care in a modern environment designed around safety, dignity, and healing.

As the Director of Facility Operations, you will play a critical leadership role in ensuring a safe, efficient, and fully compliant environment for patients, staff, and visitors. This position requires a proven leader with extensive experience overseeing hospital facilities operations, life safety, emergency preparedness, regulatory readiness, and environmental services standards. Strong Joint Commission experience is essential, as this leader will drive continuous survey readiness, maintain compliance with accreditation and life safety standards, and partner closely with hospital leadership to support operational excellence in a newly established behavioral health setting. The ideal candidate brings a proactive approach to facilities management, a deep understanding of healthcare regulations, and a passion for supporting high-quality patient care through exceptional facility operations.

Purpose

Responsible for the overall maintenance of the buildings, grounds, fixtures, and equipment of the facility. Areas of responsibility may include two or more of the following areas/departments: safety, security, maintenance, facilities, materials management, and housekeeping.

Essential Functions

• Oversee general building maintenance including plumbing, carpentry, painting, roofing, minor repairs, and electrical work.
• Ensure preventative maintenance is completed on all equipment.
• Ensure the facility is in a sanitary, attractive, safe, orderly condition and in compliance with all regulatory standards and accreditation requirements.
• Ensure the facility maintains compliance with all regulatory standards (i.e., NFPA, OSHA, etc.) and accreditation requirements (i.e., CMS, TJC, etc).
• Provide staff management including hiring, development, training, performance management, and communication to ensure effective and efficient department operation.
• Ensure proper operations and maintenance of water systems, emergency electrical systems, sewage systems, primary electrical systems, telephone systems, fire alarm systems, and heating and cooling systems.
• Develop facility maintenance plans, timetables for completion, and recommendations for maintenance projects.
• Serve as project manager for small-scale, short-duration projects.
• Respond to facility fire and disaster situations immediately and assist per emergency plans.
• Coordinate outside service vendors/contractors and maintenance staff to complete projects as assigned/necessary.

Qualifications

• High School Diploma required.
• Hospital Experience strongly preferred.
• Bachelor's degree or higher level of education in Business or technical field preferred.
• Five or more years' of Healthcare experience involving construction/maintenance preferred.
• Ten or more years' construction/maintenance/Healthcare supervisory experience preferred.

Licenses & Certifications

• Valid state driver's license, where required in a facility.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.
• Valid Certified Healthcare Facility Manager (CHFM) will be preferred.

Pay

$90,000 - 110,000