Director, Executive, Board, and Regulator Engagement Strategy

We are hiring within the Project Guardian Program team responsible for leading the coordination and implementation of a multi-year transformation roadmap to uplift the enterprise risk management practices. As Director, Executive, Board, and Regulator Engagement Strategy, you will play a critical role in shaping engagement and communication strategy for Project Guardian, a top-priority enterprise transformation initiative.

About the role

The incumbent will build compelling narratives, deliver executive-level insights, and operate as a key strategic advisor, connecting the dots across complex workstreams and ensuring the right information reaches the right stakeholders at the right time. This is a high-visibility opportunity with engagement across C-suite leaders including the CEO, Board members, and regulators.

We are seeking a strategic thinker and results-oriented leader with a background in consulting or strategy—someone who thrives in fast-paced, high-impact environments and has a passion for driving executive-level engagement.

Responsibilities

• Lead development, management, and execution of Project Guardian Executive, Board, and Regulator engagement strategy.
• Develop high-impact narratives, reports, and presentations that effectively communicate program progress, risks, and strategic insights to stakeholders at all levels.
• Serve as a trusted advisor to senior executives across workstreams, synthesizing complex information into actionable insights and fostering strong cross-functional relationships.
• Provide strategic, data-driven insights, connecting the dots across program updates and recommendations that enhance decision-making.
• Drive continuous improvement leveraging best practices from consulting and industry-leading methodologies.
• Work with senior executives across workstreams to develop a holistic view of project progress, key decision points, and challenge as necessary.
• Attend regular governance meetings, ensuring that all relevant stakeholders are informed and engaged, maintain actions, minutes, and follow-ups, as required.
• Establish and maintain best-in-class governance frameworks, ensuring timely and transparent reporting across all levels of the organization.

Requirements

• 8+ years of experience in a relevant field.
• Strong narrative-building skills with the ability to simplify technical or complex ideas, synthesize key insights, and drive executive-level influence.
• Strong stakeholder management and ability to influence without direct oversight.
• Confidence to interact with C-suite leaders, present recommendations, and handle challenges professionally.
• Comfort with ambiguity and adjusting deliverables to meet evolving needs.
• Familiarity with governance frameworks, risk reporting standards, and regulatory requirements.
• Employment eligibility to work with American Express in the United States (the company will not pursue visa sponsorship for this position).

Benefits

• Competitive base salaries and bonus incentives.
• 6% Company Match on retirement savings plan.
• Free financial coaching and financial well-being support.
• Comprehensive medical, dental, vision, life insurance, and disability benefits.
• Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need.
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy.
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
• Free and confidential counseling support through the Healthy Minds program.
• Career development and training opportunities.

For a full list of Team Amex benefits, visit the Colleague Benefits Site.