Director, Enterprise Architecture, Automation and Integration

Posting closes 11/11/26; may close earlier due to applicant volume.

About the role

Reporting directly to the CIO, the Director of Enterprise Architecture, Automation and Integration (EAAI) serves as the strategic fabric connecting business processes with technology execution. Operating horizontally alongside Go-to-Market Systems and Financial Systems, this leader ensures the enterprise application ecosystem remains cohesive, agile, and secure. The role acts as the horizontal governance and enablement layer, ensuring seamless data flow between front-office and back-office systems, optimizing processes via automation, and safely embedding AI into enterprise workflows. Additionally, this role facilitates the governance of the AI strategy regarding business process automation across critical Go-to-Market and Financial business systems.

Responsibilities

• Participate with senior management to establish strategic plans, objectives, and the long-term future-state technology roadmap (18–36 months out).
• Make final decisions on implementation, ensure operational effectiveness, and cascade functional strategy across the organization.
• Solve complex, ambiguous problems where fundamental principles do not fully apply, translating business segment strategy into functional EAAI plans.
• Take accountability for actions and decisions impacting the EAAI function and multiple department budgets.
• Interact with senior management and executives to negotiate matters of significance and reconcile multiple stakeholder views to drive enterprise-wide business results.
• Direct the activities of the EAAI functional area through lower management, leading teams to develop new integration methods and solve complex automation matters.
• Establish organizational policies, technical standards, security baselines, and interoperability standards; chair the Technology Review Board (TRB) to prevent shadow IT and streamline software purchases.
• Audit the corporate Business Systems ecosystem bi-annually to map business capabilities to applications, identify redundancies, and optimize costs across Go-to-Market and Financial platforms.
• Serve as the ultimate platform owner for the enterprise iPaaS (e.g., Workato), managing cross-functional data pipelines (such as Lead-to-Cash and Usage-to-Billing) and centralizing enterprise API management.
• Drive the creation and maintenance of digital workers/bots to automate high-volume, structured, manual tasks across the organization.
• Serve as the clearinghouse for business process AI initiatives involving critical business systems, writing and enforcing policies on where and how AI can be safely introduced into automated workflows (e.g., human-in-the-loop triggers).
• Partner with IT, InfoSec, Legal, and Compliance to conduct risk assessments on third-party AI systems and ensure data feeding into LLMs complies with regulations such as GDPR, CCPA, and SOX.
• Provide Go-to-Market and Financial Systems teams with secure, standardized internal wrappers, API connectors, and orchestration frameworks to easily build AI agents.

Requirements

• Bachelor’s degree in Business, Management Information Systems, Computer Science, or a related field.
• 12+ years of experience in Enterprise Architecture, Integrations, Automation, or Business Technology, ideally in a high-growth enterprise SaaS environment.
• 5+ years of managing and directing high-performing technical teams and managers of various levels.
• Proven track record of designing and managing complex, cross-functional data integration pipelines (such as Lead-to-Cash and Usage-to-Billing).
• Strong understanding of front-office and back-office application ecosystems, including platforms like Salesforce, NetSuite, and Coupa.
• Deep experience in writing, defining, and enforcing governance policies, architectural guardrails, and compliance regulations (GDPR, CCPA, SOX).
• Outstanding communication skills, with a demonstrated capability of presenting to, negotiating with, and influencing senior executives and cross-functional business leaders.
• Deep understanding of enterprise integration patterns, API management, iPaaS platforms, and robotic process automation (RPA).
• High technical acumen and an understanding of modern AI technologies, including GenAI, Large Language Models (LLMs), and automated workflows.

Nice-to-have

• Enterprise Architecture certifications (e.g., TOGAF, Zachman).
• Experience as an administrator or expert architect in Workato.
• Practical experience implementing AI automation governance frameworks and enterprise-wide AI wrappers.

Schedule

This position requires availability during core business hours as well as an on-call rotation. Hybrid or remote work within the U.S. is available, with a strong preference for hybrid near a local office in San Francisco, CA; Denver, CO; or New York, NY. Occasional travel may be required.

Pay

Estimated salary range: $179,670 – $253,644. Starting salary may vary based on experience, skills, qualifications, and location. Eligible for equity and discretionary bonus programs.

Benefits

• Comprehensive medical, dental, and vision insurance.
• Family planning and mental health support, including Employee Assistance Program.
• Life, disability, and accident insurance.
• Flexible Vacation policy and up to 18 days of accrued paid sick leave.
• 401(k) with company match and Employee Stock Purchase Program.
• 12 paid local holidays and 12 paid company wellness days (2026).