Director, Enrollment Services

About Coastline College

Coastline College opened in 1976 as the first campus-free college in the United States. Over the years, the "college beyond walls" evolved to teach courses online, through correspondence, and in-person. Coastline guides diverse populations of students toward the attainment of associate degrees and certificates leading to career advancement, personal empowerment, and transfer. By meeting students where they are, Coastline provides innovative instruction and services designed to achieve equitable outcomes. Coastline is committed to creating opportunities for student success.

Mission & Values
At Coastline College we celebrate and respect diversity in all forms that includes every race, religion, gender, socioeconomic status, ethnicity, veterans, sexual orientation, and people with varied abilities. Coastline College is seeking applications from candidates whose professional experience and service advance anti-racism, anti-oppression, equity, and social justice and who will positively contribute to the College's mission and vision. Successful candidates will share our vision and will work with us to help all students achieve their educational goals, regardless of their background and level of preparation. We welcome candidates whose experiences have facilitated their understanding of traditionally underrepresented racial minority communities.

Responsibilities

• Plans, organizes, and manages and evaluates the work performed in the Admissions and Records Office.
• Establishes departmental standards and work plans, priorities, assigns and evaluates the work of staff.
• Collaborates with other managers and Deans to enhance services to faculty and other academic record keeping functions.
• Provides leadership and works with staff to develop and maintain a high performance, centralized and responsive service to the District, its staff, and campus visitors.
• Supervises staff within labor contract provisions in a way that contributes to positive employee relations.
• Establishes standards for staff, monitors, coaches, and evaluates the performance of staff to departmental requirements and personal development targets. Monitors the work of staff and offers coaching for continuous performance improvement and development. Recognizes performance outcomes and takes action to address deficiencies.
• Plans, organizes, directs and controls the college's Admissions and Records functions by planning, goal setting, coordinating, evaluating admissions and records, registration, awarding of degrees and certificates, veterans services, faculty services, and other areas assigned within the functions of the Admissions and Records Office.
• Prepares, submits, and monitors the annual budget for Admissions & Records. Researches, proposes, and monitors approved budgets. Tracks expenditures for services, supplies, personnel, and equipment in accordance with established policies, procedures, and protocols.
• Consults with Information Technology (IT) and participates in the development and enhancement of enrollment modules and features within the integrated data management systems. Ensures integrity of databases and accuracy of accounts by developing access protocols and overseeing and conducting continuous testing.
• Directs and participates in the reporting of student information and related data to the appropriate agencies. Investigates, troubleshoots, and resolves data issues to assure data integrity.
• Solves complex and difficult admissions and records processing, student account, grade, attendance, enrollment, reinstatement, and other petitions related to admissions and records. Resolves student account and records issues. Confers with students on their financial aid and/or student record files.
• Generates and analyzes data and reports to streamline processes related to enrollment management. Leads the program review process for assessment and program improvement.
• Directs and performs complex and responsible registration functions. Builds academic semester structures, including setting dates and legal deadlines. Adjudicates complex registrations and applications. Issues final evaluations on a variety of items such as and not limited to, in-state eligibility, unit overload petitions, prerequisites, dismissal and re-admittance, and registration related petitions.
• Maintains up-to-date knowledge of the most recent legislation, State reporting requirements, and enterprise data management requirements. Stays up-to-date with all applicable regulations related to enrollment.
• Oversees the security of student records and procedures for faculty and student access to student records, consistent with FERPA regulations, State law and college policy and procedures.
• Attends committee meetings as assigned and participate in related conferences and workshops as directed.
• Performs other related duties as assigned that support the objective of the position.

Qualifications

• The position requires a bachelor's degree with a major in education, business, public administration, or equivalent discipline and four to six years of administrative or supervisory experience in an admissions, enrollment and records function.
• Or, any combination of education and experience that would provide the required qualifications.

Please refer to the full job posting for additional details regarding the position, minimum and preferred qualifications.

Closing Date 7/20/2026 11:59 PM Pacific